Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,010 Reviews)
Rating breakdown 29,010 reviews
5 Stars
24,858
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
High Performance, Great Screen, S Pen rocks
on October 10, 2025
Posted by: SmartAlex
[This review was collected as part of a promotion.] There are so many things I enjoy about this phone. I play a lot of mobile games, and the high performance and screen size are key.
I also do a lot of antique buying and selling, and Galaxy AI helps me identify and price things I find in the wild.
I use the S Pen all the time, for drawing, signing docs for work, there are so many more uses than you would think.
I also do a lot of antique buying and selling, and Galaxy AI helps me identify and price things I find in the wild.
I use the S Pen all the time, for drawing, signing docs for work, there are so many more uses than you would think.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't see the value
on October 10, 2025
Posted by: Jeeessssss
[This review was collected as part of a promotion.] I upgraded from the S23 ultra and honestly I don't see much of a difference. The camera seems worse in my opinion, but the other functionality seems on par with what I had. Im not mad about the upgrade, just not sure it provided any value.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Jeeessssss, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you for a range of daily tasks, and how much you want to feel that you have made a good choice in a new device. We have provided a link to an article to help you with the different camera settings and features on your new device. We have also shared a link to the full manual to help you discover the ways Galaxy AI can enhance your experience with your camera, and other aspects of your phone. We have lastly, shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Ultra25
on October 10, 2025
Posted by: Likemysamsung
[This review was collected as part of a promotion.] I love my samsung ulyra 25.
Longtime saumsung family and its very good phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful All Around
on October 10, 2025
Posted by: Hair2321
[This review was collected as part of a promotion.] The phone is incredibly sleek, and it's also incredibly fast. GALAXY AI works like a dream. I couldn't ask for a better device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever existed
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The best phone ever, I can't wait to try it whshshsjsksjsjsjsjjssisnsjsusjs sksjsjsjsksk sjsjsjsjsjsjsjs sksjshehdje sjdjhsydiwbdej euejeuejejjeje.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA
on October 10, 2025
Posted by: LFitz291
[This review was collected as part of a promotion.] First let me start my saying this is a phenomenal phone.
The camera and AI are amazing.
I have always been a Samsung girl. From the Note to this.
You won't be disappointed.
The camera and AI are amazing.
I have always been a Samsung girl. From the Note to this.
You won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and great
on October 10, 2025
Posted by: Southerngent82
[This review was collected as part of a promotion.] Iv had no issues phones been great iv liked the changes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a fan a tru fan of Samsung galaxy ultra s25!!
on October 10, 2025
Posted by: Pradap
[This review was collected as part of a promotion.] I love my phone i dropped in the river from tubing went back 15 muns later sn found in in water still works perfectly. The AI is the best it helps me in so many different daily ways I will always be a life long samsung fan
Value
5
Written by a customer while visiting Samsung US