Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,153 Reviews)
Rating breakdown 21,153 reviews
5 Stars
18,149
4 Stars
2,304
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,121 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
This product is amazing
on July 11, 2025
Posted by: Becksii
[This review was collected as part of a promotion.] I've been with samsung for over a decade and the galaxy s25 ulta is one of the best ive used so far. In love with the 'galaxy AI '. My only issue with this why I didnt give a full 5 star its because of the pen. Thats my only disappointment as a photogenic girlie 😤. The pen cant be used to take photos. It would be the perfect phone for someone who doesn't take self photos as much. But other from that its a great phone.
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Love it! Battery is awesome everything about it is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade from 22 ultra
on July 11, 2025
Posted by: Timmee
[This review was collected as part of a promotion.] Great camera features and flawless interface. Recommend everyone to get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on July 11, 2025
Posted by: Jthorn2
[This review was collected as part of a promotion.] I had an s23 ultra that I loved. Had the chance to get the s25 ultra and OMGOSH! SO much better! AI is very intuitive, the pictures are amazing as usual, but at night? INCREDIBLE! I am very VERY happy! Keep up the good work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is always amazing!!
on July 11, 2025
Posted by: Ultraking7290
[This review was collected as part of a promotion.] The few AI features I do use are great. The sturdiness of the phone makes me feel like it's ultra durable.
Value
5
Written by a customer while visiting Samsung US
Posted by: Michelle S
from St Louis Mo
Expertise:Intermediate
Verified Purchase:Yes
They were able to help me and extend my period for trade in with little effort
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love the customization!
on July 12, 2025
Posted by: Mizzle
[This review was collected as part of a promotion.] I use this phone for everything! Appointment reminders, storing my cards, concert tickets, everything. I love the full display screen. What I have found most useful so far on this phone is the Galaxy AI circle to search feature. I'm using it at least once a day and 9 out of 10 times I find what I'm looking for. I'm not so big on watching movies on here but when I do, or with anything else, its always crisp and clear. And the customizations I'm able to do is the best thing I love about these phones. Downloading wallpapers, changing your apps, different fonts, and colors for your keyboard. It seems endless. I'll always have a Samsung Galaxy phone. Oh, and the camera is the other thing. Thats the main thing I look at when shopping for an upgrade. The quality of these photos I've taken is incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and easy to operate
on July 12, 2025
Posted by: DogMama
[This review was collected as part of a promotion.] Streaming movies and shows is such a breeze, and gaming is so smooth. The camera quality is fantastic.
It's pretty wild to think about how far technology has come in such a short time. The ability to generate text with artificial intelligence is certainly a game changer. I'm curious to see what the future holds for Samsung.
The clarity of the audio output is not as pristine compared to the previous device. While the difference is noticeable, it doesn't significantly detract from the overall user experience. The sound still delivers adequate performance for everyday use. This slight compromise in audio fidelity is acceptable for this device. Consequently, the overall value remains satisfactory.
Galaxy AI was used to make this review.
It's pretty wild to think about how far technology has come in such a short time. The ability to generate text with artificial intelligence is certainly a game changer. I'm curious to see what the future holds for Samsung.
The clarity of the audio output is not as pristine compared to the previous device. While the difference is noticeable, it doesn't significantly detract from the overall user experience. The sound still delivers adequate performance for everyday use. This slight compromise in audio fidelity is acceptable for this device. Consequently, the overall value remains satisfactory.
Galaxy AI was used to make this review.
Value
5
Written by a customer while visiting Samsung US