Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,219 Reviews)
Rating breakdown 21,219 reviews
5 Stars
18,207
4 Stars
2,312
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy 25 ultra runs smooth and fast.
on June 30, 2025
Posted by: Lovegalaxyproducts
[This review was collected as part of a promotion.] I use my phone for pictures and the pictures quality is great. It also runs very fast and smooth and I love the space I do have on it. A big upgrade and I believe is definitely one of the best phones on the market. It's sleek design and the way it was built is very strong and sturdy. It don't scratch easily and very durable. I love the Galaxy AI system it uses and that it also comes with Bixby too using 2 different kind of AI's that I use both of them for easy help to control the device and help me in daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on June 30, 2025
Posted by: Bernz1129
[This review was collected as part of a promotion.] Streaming movies games ai social media ,news ,all apps are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the S25 Ultra as an upgrade from my Note20 5G
on June 30, 2025
Posted by: Trenneck007
[This review was collected as part of a promotion.] My S25 with Galaxy AI is a great phone with all the speed, features, and memory I need. I use the s-pen for notes and circle to search all the time. It would be the perfect phone if the s-pen was had wireless connectivity. I use my phone in dual mode to keep personal and work account information separated. The screen is large and clear. The camera takes amazingly clear pictures and video. After several months of use I love this phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super good quality camera
on June 30, 2025
Posted by: Picazzo
[This review was collected as part of a promotion.] Great galaxy Ai , new technologyThe concept of a "great galaxy AI" sounds quite intriguing and exciting to consider. The potential of this new technology could revolutionize numerous aspects of our lives. It is fascinating to imagine how such a powerful system could enhance problem-solving capabilities. Furthermore, the possibilities for innovation and progress within this field seem virtually limitless. Overall, this sounds like an exceptionally promising development with a bright future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s25 ultra has a lot of grat features
on June 30, 2025
Posted by: Johnny79sm
[This review was collected as part of a promotion.] I use my galaxy s25 ultra to stream various videos and watch a lot of reels from Facebook and Instagram
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung creates one of the best phones.
on June 30, 2025
Posted by: MGARZA003
[This review was collected as part of a promotion.] Samsung creates one of the best phones. Hope they continue this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost there!
on June 30, 2025
Posted by: OneHotDj
[This review was collected as part of a promotion.] Even though it has galaxy Ai it still can't get voice recognition right an always picks up radio,tv,or other people talking,even after retraining! Speed is great,battery life acceptable, does do a few quirky things on its own. Being a power user i can deplete a battery in a day. If I'm easy on it 36hrs+- normal. Could use a few more user " adjustable " choices in system choices. Like holding a setting change,like last app used,etc. For a flagship model I would expect more flexibility. Pictures are great,could use more" clean-up " options. Grabbing screen shots a little tricky,takes some practice to get used to. Overall decent for what it is offered in a competitive market.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there OneHotDj, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased overall with the usage of your device, and we would love to help you with the small matters you mention experiencing. We have provided a link to the full device manual to help you with the features and settings of your device. We have some great tutorial videos online to help you with tips and tricks to enhance your usage. We have lastly, provided a link to the Samsung Support Team to answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More Features Than I Know How To Use
on June 30, 2025
Posted by: Scoobinator
[This review was collected as part of a promotion.] I've had my phone a few months the now and it seems to have WAY more capability than I know what to do with. Screen size is perfect and the battery life is better than any phone I've ever had previously. I'm a fairly basic person but intrigued by the advanced features on this device, especially the Galaxy AI capability. Perhaps I'll run in to someone that can show me a couple things to help bring the Galaxy AI features to life for me. All in all, I LOVE this phone and look forward to learning more about it.
Value
5
Written by a customer while visiting Samsung US