Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,273
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The best flagship phone on the market.
on April 4, 2025
Posted by: Jackypaper824
[This review was collected as part of a promotion.] I just received my new Samsung Galaxy S25 Ultra today and this phone is simply spectacular. Right out of the box you notice the gorgeous appearance. It looks expensive and well-made which is always a plus.
The screen is big and bright. I've never seen a display that is so crisp and vibrant. I played a video on it and my old Galaxy at the same time and the difference in color and brightness was unmistakable.
I really like the new UI as well. It's similar enough that I don't lose the familiarity to which I'm accustomed but also has enough subtle changes that it still feels like an upgrade.
The S Pen easily pops in and out without feeling cheaply made. The AI photo editing features are like something from an older futuristic movie. Some photos you can even select items and completely remove them while the AI fills in the area. You can't even tell it's not an original. The same can be done with sounds in videos with the Audio Eraser tool as well!
So far, the performance on this phone? Stunning. It's the most quick and responsive device I've ever used. Every action is instant and immediate. Press a button, it turns on with zero delay. The same when pressing the home screen, opening apps etc. I did some analysis on a chess engine and got 10x the nodes per second as my last phone. Biometric recognition is also the fastest I've experienced.
I'm already in love with this phone and I've only scratched the surface of what it's capable of. I can't wait to see what else it can do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best video features and Audio recordings
on April 4, 2025
Posted by: Doug
Expertise:Intermediate
Best Phone I've ever had. Great pictures. Excellent recording of video and audio also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone. It has excellent features.
on April 4, 2025
Posted by: Mermaid14
[This review was collected as part of a promotion.] I love my new phone. I love the daily briefing. I love the seamless ways to the other apps. This has helped me in my daily routine to keep more organized. This is my favorite Samsung phone by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 4, 2025
Posted by: cogi2025
[This review was collected as part of a promotion.] Great phone with a lot of great functionality . Camera is very good with a lot of options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade!
on April 5, 2025
Posted by: WinterGalaxy
[This review was collected as part of a promotion.] I have had my S25 Ultra for a few months now. I love the 200MP camera, one charge lasts me all day usually, and it's fast and snappy! The screen is a nice quality and brightness as well. There's a lot of things I love about it, but that would usually seal the deal for most people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use.
on April 5, 2025
Posted by: JacJac
[This review was collected as part of a promotion.] I use my phone for pretty much everything. The video and gaming quality are the best I've ever experienced in a phone. The camera takes professional quality photos. I love how I can get amazing photos from a distance and in low light. As a student I've been able to do homework assignments just like I would on my laptop. I recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 5, 2025
Posted by: roodmutti
from Rockford,IL
Expertise:Intermediate
In general I love this phone. Still some features I haven't used, just because I haven't needed to use them. My only complaint is that you have down from the left corner to get to your notifications. That usually takes me 2 or 3 attempts. My Daughter who has the same phone has the same problem. Should have left that alone. Besides that fact, I love the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera
on April 5, 2025
Posted by: Simply
[This review was collected as part of a promotion.] I use my phone for business and personal use and I have No issues!
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hi Simply, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that for both your personal and business uses you are having such a great experience with your phone. We have provided links to resources to help you further discover the capabilities of Galaxy AI, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US