Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,228 Reviews)
Rating breakdown 21,228 reviews
5 Stars
18,213
4 Stars
2,314
3 Stars
412
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is fantastic!
on June 30, 2025
Posted by: TrevLev76
[This review was collected as part of a promotion.] The Galaxy AI on this phone is superb! So many different things you can do with it for fun or for productivity. The built in S-pen is great. Although, having the ability to take photos with the S24 pen was a cool feature I wish I still had. Thats really the only thing I would change though. Love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy with the galaxy
on June 30, 2025
Posted by: Monika
[This review was collected as part of a promotion.] I have in this moment s20FE . I would like to upgrade please
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE OVER ALL
on June 30, 2025
Posted by: QueenAzul
[This review was collected as part of a promotion.] The Samsung S25 Ultra is sleek, fast, and seriously smart. The AI on this phone is next-level—helping with everything from flawless photos to real-time translations and super smooth voice typing. It even knows what you need before you do!
The camera? Insane. Battery? Lasts all day and knows how you use your phone to save power. It’s more than a phone—it’s like having a mini personal assistant in your pocket.
If you want a phone that actually works with you, not just for you, the S25 delivers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The smoothness is if flawless no lag or anything.
on June 30, 2025
Posted by: Sonikk
[This review was collected as part of a promotion.] Every day use, camera is amazing and the battery lasts me the whole day with 40% remaining at that. The anti glare display is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging port does not work.
on June 30, 2025
Posted by: RAUL281
[This review was collected as part of a promotion.] I had the S23 ultra with no problems and with this one the charging port went out after a few months.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Raul281, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to assist you in working towards a resolution for your charging port. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone bad screen
on June 30, 2025
Posted by: Nxypnn1010
[This review was collected as part of a promotion.] The phone itself is amazing, lasts all day with constant usage. It's fast and looks good. The picture quality is phenomenal. The only bad thing is how easy the screen scratches. I used it for a few days without s screen protector, and it scratched from barely being used and I don't even know from what since I was handling it with extreme care.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 Ultra phone review
on June 30, 2025
Posted by: Angel810
[This review was collected as part of a promotion.] I genuinely love the s25 Ultra. The freatures are super amazing. The camera quality is super dope definitely better then the previous versions. Overall i love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on June 30, 2025
Posted by: AtticusLake
[This review was collected as part of a promotion.] Galaxy AI is head and shoulders above the competition and this phone is everything I wanted coming from the 24 ultra. The rounded corners and flat sides are perfect. The camera setup is extremely capable and the phone has the ability to handle just about anything you can throw at it. The screen is amazing and I couldn't be happier with this device.
Value
5
Written by a customer while visiting Samsung US