Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,230 Reviews)
Rating breakdown 21,230 reviews
5 Stars
18,215
4 Stars
2,314
3 Stars
412
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Battery doesn't last long and always stops I'm doi
on June 30, 2025
Posted by: 2bigguy
[This review was collected as part of a promotion.] Ai is annoying look i don't know what else you want me to say the phone has been a pain and I can't afford another one so I just have to deal with it
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey there 2bigguy, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your device is to you every day for a range of tasks, and we would love to help you troubleshoot your experiences and work towards a resolution. We have provided links to resources to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer additional assistance with any matters you continue to experience. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Coming From a Pixel
on June 30, 2025
Posted by: Trippinn
[This review was collected as part of a promotion.] I like the galaxy s25 ultra my biggest thing was the snapdragon 8 Elite. Coming from the tensor G1 I see the improvements day to day like better battery life I'm getting all day battery 🔋 leave home 11 am getting back around 7:30pm still having 30% is great no overheating issues and phone is pretty quick. I still think the pixel call screening is needed but other than that ... The S25Ultra has definitely been a great purchase so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on June 30, 2025
Posted by: EmmanV
[This review was collected as part of a promotion.] I love galaxy A.I. it amazing plus I use circle to search so much more than I thought i would lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This production is great for college students
on June 30, 2025
Posted by: Love2studee
[This review was collected as part of a promotion.] As a college student, the Samsung Galaxy S25 Ultra has been one of the best tools I’ve ever used. The large AMOLED screen is perfect for reading, taking notes, and watching lectures or videos in high quality. Galaxy AI is seriously helpful—it summarizes articles, helps me draft emails or class responses, and even cleans up my notes. The camera is incredible for both school projects and personal use, especially in low light. I use it all day for classes, social media, and multitasking, and the battery holds up without a problem. It charges fast, runs smoothly, and handles everything I throw at it. For students who want something powerful and smart, this phone is worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the more rounded corners and the flat scree
on June 30, 2025
Posted by: GalaxyPhoneUserFor10Yrs
[This review was collected as part of a promotion.] This phone has alot of really great features I love the morning,noon and evening briefings. I also love the Galaxy AI features that are super helpful with my day to day task that I use my phone for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease of use with the functionality of the
on June 30, 2025
Posted by: Dwayne
[This review was collected as part of a promotion.] The new AI makes everything about the phone easy. The cross platform between apps helps me with my daily productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 4 Life
on June 30, 2025
Posted by: KingHenry
[This review was collected as part of a promotion.] I've been a Samsung lover for some years now. I was a little heartbroken when I saw the stylus was no longer Bluetooth ready for easy pic taking but when I paired it with my new ultrawatch my mind was blown all over again! Great features awesome features that tailor the each device to its owner... A total win! 🥰 Galaxy lover for life! iWhat???? Never!!! Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy S25 Ultra
on June 30, 2025
Posted by: Papasmurf
[This review was collected as part of a promotion.] Love the galaxy AI very intuitive! Great device! Does everything it always could but better and faster plus more! The satellite link with tmobile is absolutely awesome when I the boonies!
Value
5
Written by a customer while visiting Samsung US