Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,231 Reviews)
Rating breakdown 21,231 reviews
5 Stars
18,215
4 Stars
2,314
3 Stars
413
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The Best Phone I've Owned
on June 30, 2025
Posted by: WrayVitki
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best phone I've ever owned. The built in Galaxy AI is an amazing phone enhancing resource, making tasks easier, and it's very helpful.
The camera is hands down the best camera I've ever had on a phone, it's pictures are amazing and vibrant, and with the AI tools, the pictures are outstanding. I take photos as a hobby and I love the camera. Not going to lie, you have to poke around and play with it to figure out all the capabilities of it, but once you do it's sweet.
The video capabilities are pretty cool too, there's a ton of tools and features that you can use to make professional looking video.
The One UI 7 on it is nice, but with the good lock app, the phone is completely customizable. I highly recommend you download that app, it's a great accessory to an amazing phone.
I don't regret spending the money on this phone, it's completely worth it. I give it 11/10.
The camera is hands down the best camera I've ever had on a phone, it's pictures are amazing and vibrant, and with the AI tools, the pictures are outstanding. I take photos as a hobby and I love the camera. Not going to lie, you have to poke around and play with it to figure out all the capabilities of it, but once you do it's sweet.
The video capabilities are pretty cool too, there's a ton of tools and features that you can use to make professional looking video.
The One UI 7 on it is nice, but with the good lock app, the phone is completely customizable. I highly recommend you download that app, it's a great accessory to an amazing phone.
I don't regret spending the money on this phone, it's completely worth it. I give it 11/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on the 25 series
on June 30, 2025
Posted by: Myultramyway
[This review was collected as part of a promotion.] Galaxy Ai is so enhanced the photos picking which pose u like best is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything and more!
on June 30, 2025
Posted by: Chrisw0529
[This review was collected as part of a promotion.] Love the galaxy ai, it does anything you want it to. I also love the phone as a whole.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on June 30, 2025
Posted by: SoccerStud
[This review was collected as part of a promotion.] The phone and AI are great but the battery runs low daily. I have to charge it every day.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey SoccerStud, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the enhanced features of Galaxy AI on your device. We have provided links to guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer assistance if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Love the AI features
on June 30, 2025
Posted by: Sweet223
[This review was collected as part of a promotion.] Galaxy AI has proven to be a valuable asset, significantly enhancing daily task management. The S Pen is frequently utilized, and the device's camera also delivers exceptional performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 30, 2025
Posted by: ShortyG
[This review was collected as part of a promotion.] Hands down has the bet features on any phone I have ever had.ive taken so many professional quality pictures ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond Expectations
on June 30, 2025
Posted by: StealthyScout
[This review was collected as part of a promotion.] The S25 Ultra is a testament to genuine innovation! As an S23 Ultra owner, I'm genuinely blown away by the upgrades to the object remover within the native gallery app. It's so much more precise and intelligent, making quick edits a breeze and truly enhancing my photos. And let's not forget the aesthetics – the new physical design is stunning and feels incredibly premium. This phone isn't just an upgrade; it's a significant step forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on June 30, 2025
Posted by: Zomb13M0mma
[This review was collected as part of a promotion.] So I got my new Galaxy just recently and I love it so much. I absolutely love the speed of this phone when connecting to other devices or even search engines. The Galaxy AI is a little new to me and I dont use it much but Im slowly getting the hang of everything it can do.
Value
5
Written by a customer while visiting Samsung US