Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,714 Reviews)
Rating breakdown 21,714 reviews
5 Stars
18,634
4 Stars
2,362
3 Stars
423
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Fast great screen
on June 30, 2025
Posted by: Mjposner
[This review was collected as part of a promotion.] Great phone with excellent cameras. Fast at all tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I would have stayed with the s24 ultra
on June 30, 2025
Posted by: Galaxyuser45
[This review was collected as part of a promotion.] I do use the Galaxy AI to refine my photos but besides that it's all bigger hype than what it's worth.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Galaxyuser45, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that our customers have a range of needs and wants from their chosen device including wanting to feel that they’ve had made a good investment in a device they love. We have provided a link to the full device manual to help you discover additional features of your device and integrate them in to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, I like the portrait video etc.
on June 30, 2025
Posted by: Andpilo
[This review was collected as part of a promotion.] I've never had a chance to use the AI features unfortunately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra a serious win
on June 30, 2025
Posted by: CompMage
[This review was collected as part of a promotion.] I am really enjoying the S25 Ultra. This phone is almost more useful than my laptop for keeping everything organized for me.
The camera improvement have really impressed me over my s23ultra. Great details in all my pictures. The AI for quick adjustments like light settings and light corrections really make things look better.
Gaming is always smooth with the 120hz screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera!
on June 30, 2025
Posted by: Addismimi
[This review was collected as part of a promotion.] Love to play games. Graphics are phenomenal on this phone. Battery life is so much better than previous phone I had. Takes great photos. Have not used much of the Galaxy's AI features but when I have they work very well. I have purchased Samsung Earbuds and have been a wonderful upgrade as well. Would definitely recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My awesome upgrade Galaxy S25 Ultra
on June 30, 2025
Posted by: 513buckeye
[This review was collected as part of a promotion.] I absolutely love my new Samsung galaxy S25 Ultra phone. The camera is amazing it has a really cool live motion feature. And with "Galaxy AI" it takes this phone to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is perfect
on June 30, 2025
Posted by: Timmy91
[This review was collected as part of a promotion.] I love asking questin AI and also love photo editing by generating from AI, pretty much everything is perfect I love lifetime battery is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big and smooth
on June 30, 2025
Posted by: BighandsBadeyes
[This review was collected as part of a promotion.] I've had Samsung for the last 15 or so years. I had the note before this and love the pin style to where I could write notes from work and do the things I needed to at work plus it fit in my hand this one is even extra bigger. I had big hands and so with the pen and the work that I can do and see without wearing my glasses. This makes this an extra Good function for me at work.And at home
Value
5
Written by a customer while visiting Samsung US