Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,732 Reviews)
Rating breakdown 21,732 reviews
5 Stars
18,644
4 Stars
2,366
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent phone 📱
on June 30, 2025
Posted by: Stephlyn
[This review was collected as part of a promotion.] Love my new phone. It has plenty of storage for all my mobile games. I also have a ton of pictures and love the camera rig on this phone. The quality is amazing and beautiful. Its Galaxy AI is also very helpful when searching and getting quick compilations of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love every little new features from the S24 ultra
on June 30, 2025
Posted by: TBONEohio
[This review was collected as part of a promotion.] The phone is almost like the S24 ultra but it seems like everyday I find out something new. Learning all the new features just make this series more exciting and adventurous. Love the camera, straight edge not be with the plants on screen and AI is wonderful.
Great phone it is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but one thing is missing
on June 30, 2025
Posted by: Kshaw465
[This review was collected as part of a promotion.] The quality of this phone is unmatched for me. The speed and clarity is very good. Photos are fantastic. The only thing missing for me was the fully functioning spen. I loved my S24 ultra and was heartbroken to find out the s25 ultra pen didn't function the same. But over all this phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good good 1234668890
on June 30, 2025
Posted by: Ciel2008
[This review was collected as part of a promotion.] It a great device houcpcuvpvlucuof6foycyoc9yfu9f0uf9uf79f0uf70f9uf0ufu9f0uf0uf0ufu0f0uf07f70f07f70fu0fugugigigigigig8g8gig8g8g8g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 30, 2025
Posted by: Jeeeem
[This review was collected as part of a promotion.] I've had the phone for a couple weeks and I can already tell it's going to be one of my favorite phones. I really love the battery life, the responsiveness, and I also like being able to use the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reasonable price great handset
on June 30, 2025
Posted by: Hakh2022
[This review was collected as part of a promotion.] Fair set reasonable price many features i recommend it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy AI Functionality
on June 30, 2025
Posted by: jltb24
[This review was collected as part of a promotion.] My S25 Ultra's AI is a Game-Changer
I'm blown away by the Galaxy AI on my new Samsung S25 Ultra. For my research work, the ability to instantly transcribe and summarize voice notes has been revolutionary, saving me countless hours.
I'm blown away by the Galaxy AI on my new Samsung S25 Ultra. For my research work, the ability to instantly transcribe and summarize voice notes has been revolutionary, saving me countless hours.
Features like "Circle to Search" have streamlined how I look up information, and the AI-powered photo editing is simply incredible. It's more than just a phone; it's a powerful and intuitive assistant that has fundamentally improved my productivity. I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some things could be updated better, and run smoot
on June 30, 2025
Posted by: Momof22016
[This review was collected as part of a promotion.] I don't use the Ai. But a lot of things could be updated better and run a lot smoother.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi there Momof22016, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are always happy to assist our customers with any features they feel may not be operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can determine what features or aspects of your device are causing frustration and review any and all options for resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US