Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,763 Reviews)
Rating breakdown 21,763 reviews
5 Stars
18,670
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great feature and feasibility
on June 28, 2025
Posted by: Shahji
[This review was collected as part of a promotion.] When I unboxed the Galaxy S25 Ultra, the first thing I noticed was how sleek and lighter it felt—Samsung trimmed about 15 g and softened the corners, making it much more comfortable in hand than last year’s slab of a phone . Despite its large 6.9‑inch Quad HD+ display, it felt surprisingly manageable—no more wrestling it into my pocket every time I left the house .
Display & Design
The QHD+ AMOLED screen is an absolute stunner: super bright, crisp, and easy to read even in direct sunlight when dialed up . Rounded edges and flat titanium frame feel premium and refined, although it still looks very familiar to previous Ultra models—some might even call it boring .
The QHD+ AMOLED screen is an absolute stunner: super bright, crisp, and easy to read even in direct sunlight when dialed up . Rounded edges and flat titanium frame feel premium and refined, although it still looks very familiar to previous Ultra models—some might even call it boring .
Performance & Software
Under the hood is the Snapdragon 8 Elite paired with 12 GB of RAM, offering smooth day-to-day use. I didn’t experience any lag, and Galaxy AI feels genuinely helpful—for instance, using Gemini via long-pressing the side button is far more responsive than Bixby ever was . One UI 7 on Android 15 runs cleanly and comes with bold new features like the “Now Brief” widget, vertical app drawer, and an improved Select tool—even if UI bugs still sneak in occasionally .
Under the hood is the Snapdragon 8 Elite paired with 12 GB of RAM, offering smooth day-to-day use. I didn’t experience any lag, and Galaxy AI feels genuinely helpful—for instance, using Gemini via long-pressing the side button is far more responsive than Bixby ever was . One UI 7 on Android 15 runs cleanly and comes with bold new features like the “Now Brief” widget, vertical app drawer, and an improved Select tool—even if UI bugs still sneak in occasionally .
Battery & Charging
The S25 Ultra retains a 5,000 mAh battery, but thanks to internal optimizations, I consistently got 1½ days of use on a charge—better than past Samsung flagships . Charging is decent with 45 W wired speeds—70% in 30 minutes—but it doesn’t match the sub‑40 min charge times seen in some rivals .
The S25 Ultra retains a 5,000 mAh battery, but thanks to internal optimizations, I consistently got 1½ days of use on a charge—better than past Samsung flagships . Charging is decent with 45 W wired speeds—70% in 30 minutes—but it doesn’t match the sub‑40 min charge times seen in some rivals .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is a very versatile phone.
on June 28, 2025
Posted by: Glassy
[This review was collected as part of a promotion.] I just started using the AI on my phone. The AI has been a great help to me in my day to day work activities. Keep me on track with taskes and to do lists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on June 28, 2025
Posted by: EbbieJ
[This review was collected as part of a promotion.] Keeps me easily connected to all my external devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone very smooth
on June 28, 2025
Posted by: Hahmed5
[This review was collected as part of a promotion.] I was thoroughly impressed with the performance of the phone, particularly the camera's functionality in low light conditions.
The Galaxy AI's editing capabilities for photographs are quite commendable, especially for enhancing pictures during live chats or email responses.
Primarily, I utilize my S25 Ultra for professional purposes, although it does not provide an optimal battery life. Samsung should consider improving the battery performance as it only offers 8 hours of usage. Additionally, the phone tends to heat up while charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is the best android smartphone
on June 28, 2025
Posted by: gurus25
[This review was collected as part of a promotion.] So far the best camera and overall performance phone. Have been able switch between multiple apps without impacting performance. Screen is bright and visible even in California sun. Overall I would recommend this phone to all users who need a phone and a mini computer in their pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone for 2025. Trust!
on June 28, 2025
Posted by: Unrated86
[This review was collected as part of a promotion.] I love my s25u. Does everything a phone should do and more. Galaxy AI helps me fix all pictures. No more unwanted people in the background. Circle to search has to be experienced there is no words to describe it. Its amazing everything on the phone is. Cameras are great. Battery life is good. I also like the edges better than the 24u. Very happy customer probably won't upgrade for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in One
on June 28, 2025
Posted by: Techhead
[This review was collected as part of a promotion.] The new Galaxy AI feature is so useful. State of the art device. Can handle all your neccesary needs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on June 28, 2025
Posted by: lilrayray
[This review was collected as part of a promotion.] I dont have the A but I have the galaxy ultra 25 nd I really like it
Value
5
Written by a customer while visiting Samsung US