Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,996 Reviews)
Rating breakdown 28,996 reviews
5 Stars
24,847
4 Stars
3,242
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Another great Samsung product!
on November 7, 2025
Posted by: LVM1275
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a true AI powerhouse, leveraging the Snapdragon 8 Elite chip's beefed-up NPU for features that feel genuinely useful, not gimmicky. Galaxy AI is seamlessly woven into the OS, with standout tools like Cross-Action Apps that let you issue multi-step voice commands across different applications. The Generative Edit photo tools are top-tier, and the Audio Eraser for video is a game-changer for content creators. While some hardware changes are subtle—like the improved 50MP ultrawide—the AI layer elevates the overall experience, making this a cutting-edge flagship that focuses on intelligent productivity. The bright, anti-reflective display and long battery life round out a premium package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone!
on November 7, 2025
Posted by: Loveshoppin
[This review was collected as part of a promotion.] This is a great phone, not only powerful the the Galaxy ai features are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung S25 Ultra experience.
on November 7, 2025
Posted by: Wade2County
[This review was collected as part of a promotion.] Love this phone. The clarity of the pictures & videos are outstanding. And the Galaxy AI is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliability
on November 7, 2025
Posted by: GDUB85
[This review was collected as part of a promotion.] It's NOT the camera, AI, size, screen or software.
What makes this device Great is simple. Reliability. Consistency & Stability = Reliability.
It's that simple.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I'm really satisfied with my new Galaxy s25 ultra, I'm excited to see the new s26
Written by a customer while visiting Samsung US
Customer Rating
5
My 2025 transition
on November 7, 2025
Posted by: Getting0ld3r
[This review was collected as part of a promotion.] In my adventurous transition from iOS to OS,I find myself having fun with my new samsung galaxy s25 ultra. Work from home streamlined, life over 50 much easier and a blast with Galaxy AI! I mean really what else could i ask for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Went Back to What I Knew
on November 7, 2025
Posted by: Bemiibee
[This review was collected as part of a promotion.] I had a galaxy flip for about a year before I couldn't stand it anymore - the screen kept breaking, and it was slow. This isn't a review about the flip, though, and this context is important. Before the flip, I had an S23 that I loved. Going to an S25 was the right call, and I love all of the new Galaxy AI features - especially the ones dealing with photography. I also love having an SPen again. You can't go wrong with the S-series.
Value
5
Written by a customer while visiting Samsung US
Posted by: Aweah
from AUSTIN TEXAS
Expertise:Intermediate
Verified Purchase:Yes
My husband loves his Galaxy S25 Ultra. He got it in the jet black color. I feel overall the phone is super clear and camera is really good quality. I love the camera of the phone and playing games are super clear. Design wise I feel could be a bit better. Price can be flexible.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US