Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,310 Reviews)
Rating breakdown 28,310 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great spead and features
on July 23, 2026
Posted by: Maytelove
[This review was collected as part of a promotion.] Love this phone I use it for everything gaming grocery shopping list scheduling for my kids entertainment in my down time and even video calling my mom in Mexico wonderful connection and picture quality on point love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review
on July 23, 2026
Posted by: CloudGuy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the best Android smartphones available, combining premium hardware with powerful AI features. Its 6.9-inch Dynamic AMOLED 2X display is exceptionally bright, sharp, and smooth thanks to its 120Hz refresh rate, making everything from gaming to video streaming look outstanding. Powered by the Snapdragon 8 Elite for Galaxy processor, the phone delivers lightning-fast performance, handling multitasking, gaming, and demanding apps with ease.
The camera system remains a major highlight. The 200MP main sensor captures stunning detail, while the upgraded 50MP ultrawide lens, dual telephoto cameras, and advanced AI processing produce excellent photos and videos in nearly every lighting condition. Battery life is impressive, with the 5,000mAh battery easily lasting a full day of heavy use. Samsung's One UI 7 adds useful Galaxy AI features that improve productivity and everyday tasks.
However, the S25 Ultra isn't perfect. Charging speeds still lag behind some competitors, the S Pen no longer supports Bluetooth features, and the overall hardware upgrades are modest if you're coming from the S24 Ultra. Despite these drawbacks, its premium build, long software support, excellent cameras, and top-tier performance make it one of the finest flagship smartphones you can buy. Overall rating: 9.5/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps life organized and simple!
on July 23, 2026
Posted by: KaitlynP17
[This review was collected as part of a promotion.] Honestly, the Samsung S25 Ultra has made my daily life so much easier and organized. I love how simple it keeps everything, especially with Galaxy AI features like Circle to Search—it’s super handy being able to just circle anything on my screen and find it right away, and Generative Edit makes fixing photos effortless. But the camera is by far my favorite part about this phone, the photos come out so insanely clear and sharp every single time, even in bad lighting or taking wide shots outdoors. Definitely worth every penny if you want a great camera and a phone that actually keeps you organized!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great mobile for business
on July 23, 2026
Posted by: MarkOG
[This review was collected as part of a promotion.] Galaxy AI is the best AI I used. Great photo and business phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it effortlessly link up to computer
on July 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I watch movies and TV on it all the time like all the time and pair it to my computer when I want a bigger screen and I never have a problem with it. My old s22 I had before this one never done this and it it just amazing how technology is advanced in a short time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on July 23, 2026
Posted by: 8Hulk1
[This review was collected as part of a promotion.] THE S25 Ultra is a good product, the pen works well with apps, games and filling out documents. The "Galaxy AI" is fun to use for pictures or pretty much anything. I like how the screen turns into a draw or notepad when the pen is pulled out while locked. My 7 year old daughter loves drawing on it and leaving little notes. Overall it is a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the Market
on July 22, 2026
Posted by: Na798w8w8
[This review was collected as part of a promotion.] This phone is the best on the market. The AI on the phone.is off.the charts. Super fast and efficient.
Value
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey there Na798w8w8, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are loving your device, and that it feels like the best you've ever had with the addition of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Love my S25 Ultra
on July 22, 2026
Posted by: Minnie
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and overall I'm very impressed. The AI features are incredibly useful and make everyday tasks much easier, from photo editing to productivity tools. The camera quality is outstanding, capturing sharp, vibrant photos in almost any lighting condition.
The design is sleek, premium, and comfortable to hold, making it one of the best-looking phones Samsung has released. I did experience a few issues when transitioning from a traditional SIM card to an eSIM, which made the setup process a little frustrating at times. However, once everything was configured correctly, the phone performed flawlessly.
Despite the minor eSIM challenges, the Samsung Galaxy S25 Ultra delivers excellent performance, amazing cameras, innovative AI features, and a beautiful design. I would definitely recommend it to anyone looking for a top-tier smartphone.
Value
4
Response from Samsung USBy R&R Team, July 22, 2026
Hey Minnie, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that after some inital hiccups during your setup, you are having a good experience with your device every day, and finding great features that help you with many daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US