Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,309 Reviews)
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This product has outstanding and greatest features
on July 27, 2026
Posted by: Funky2raid
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exceptional performance with its Snapdragon 8 Elite chip, a stunning 6.9" AMOLED display, and a versatile quad‑camera system that shines in detail, zoom, and HDR video. Its AI features feel genuinely useful, boosting multitasking and creativity. Battery life is strong, build quality is premium, and long‑term software support adds real value.The downsides: Samsung removed Bluetooth from the S Pen, limiting remote features, and Qi2 wireless charging requires a special case, which some users find inconvenient. Even so, it remains one of the best Android phones of 2025, especially for power users and creators.🔥 Social‑Friendly HighlightsUltra‑bright AMOLED display
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey Funky2raid, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are finding your device to so perfectly align to your usage and has such a great quality camera you love using every day. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The S25 ultra is an awesome device...
on July 27, 2026
Posted by: KiNGKiLO
[This review was collected as part of a promotion.] I absolutely love my s25 ultra. There's not anything that I dont like. The camera is absolutely amazing it has the 100x zoom and the picture quality is top level. Its screen is the perfect size the weight of the phone is perfect. It has the Gemini AI by Galaxy and its been more useful than any other Ai ive used, plus it even has jokes and seems nearly human from time to time... Overall I give it 9.5 outta 10... I will never use a different phone than the Galaxy S series... S25 is Amazing, thank you Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 27, 2026
Posted by: JDUB88
[This review was collected as part of a promotion.] I have been using a Samsung phone consistently since the Samsung Instinct. I love the devices, the features, everything! I used the Galaxy AI all the time between notes and editing photos, it's awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium flagship experience at its best
on July 26, 2026
Posted by: Jackal
[This review was collected as part of a promotion.] I can't say enough good things about this phone. It was my first android phone in many years. My last android before this was the Galaxy S3. Definitely sticking with Samsung after this experience. From the external aesthetics of the phone to One UI it's a great package. The camera is unbeatable in my opinion.
Everything is as buttery smooth and fast as when I first purchased it. (Have had it about a year and a half now) Came from the fruit phone and after about a year and a half it was noticably slower and battery degradation was becoming an issue. Not an issue with this phone.
I work in construction and I don't baby the phone but I've never had any issues with it's durability. Does literally everything I need it too. I have received quite a few updates since I've gotten it that have only made the experience better.
The Galaxy AI features combined with the baked in Google AI features are actually really impressive. Never cared for the phone assistants of old but this is a whole different experience.
Specifically, I've had some photos completely saved from using the AI to tweak the photo. I've got two kids and getting them both to sit right and smile for a photo is almost impossible. Using some of the AI photos editing, I'm able to always get at least one good shot of the family.
Even in 2026, this is still a very impressive phone. I'd recommend it to anyone looking for a premium flagship experience or if you just want a really good camera.
Everything is as buttery smooth and fast as when I first purchased it. (Have had it about a year and a half now) Came from the fruit phone and after about a year and a half it was noticably slower and battery degradation was becoming an issue. Not an issue with this phone.
I work in construction and I don't baby the phone but I've never had any issues with it's durability. Does literally everything I need it too. I have received quite a few updates since I've gotten it that have only made the experience better.
The Galaxy AI features combined with the baked in Google AI features are actually really impressive. Never cared for the phone assistants of old but this is a whole different experience.
Specifically, I've had some photos completely saved from using the AI to tweak the photo. I've got two kids and getting them both to sit right and smile for a photo is almost impossible. Using some of the AI photos editing, I'm able to always get at least one good shot of the family.
Even in 2026, this is still a very impressive phone. I'd recommend it to anyone looking for a premium flagship experience or if you just want a really good camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate phone
on July 25, 2026
Posted by: Ilikecatz
[This review was collected as part of a promotion.] This is the most powerful phone I have ever had. It can run any app or game I throw at it. Along with that, the screen is huge, allowing me to relax and watch videos on it. But the best part is, with GALAXY AI, I can check the grammar and spelling and not have to worry whenever I need to send texts or emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I've Ever Owned
on July 24, 2026
Posted by: Goldie
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra. I've been a huge fan of the Galaxy Ultra series ever since the S21, and each new generation just keeps getting better. Samsung has never disappointed me.
The camera is outstanding. In fact, it's usually better than many of my friends' phones, and they often ask to borrow mine whenever we want to take pictures because the photos turn out so much better.
The battery life is excellent and easily lasts all day, even with heavy use. The performance is incredibly fast, and searches load almost instantly. On the rare occasions when I've forgotten my phone and had to use someone else's, it felt like it took forever for search results to appear. It really made me appreciate just how fast and responsive my Galaxy S25 Ultra is.
I've also been really impressed with Galaxy AI. I use it all the time to help me search for information, improve my writing, and make everyday tasks quicker and easier. It's one of those features you don't realize you'll use so often until you have it.
Another feature I absolutely love is the S Pen. I use it constantly, especially when editing photos. It gives me much more precision than using my finger, whether I'm making detailed edits, selecting objects, or adding quick notes. Once you get used to having it, it's hard to imagine owning a phone without it.
If you're looking for a smartphone with an incredible camera, long battery life, lightning-fast performance, useful AI features, and the versatility of the S Pen, I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great phone, also very durable
on July 23, 2026
Posted by: Cachitos
[This review was collected as part of a promotion.] Really amazing phone, i bought it on preorder and so far after 1.5 years it's still going strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great spead and features
on July 23, 2026
Posted by: Maytelove
[This review was collected as part of a promotion.] Love this phone I use it for everything gaming grocery shopping list scheduling for my kids entertainment in my down time and even video calling my mom in Mexico wonderful connection and picture quality on point love my phone
Value
5
Written by a customer while visiting Samsung US