Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,144 Reviews)
Open Ratings Snapshot
Rating breakdown 30,144 reviews
5 Stars
25,807
4 Stars
3,402
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love this phone I chose it for home and work.
on September 7, 2026
Posted by: Stoned1974
[This review was collected as part of a promotion.] this is not my first Samsung phone been using Samsung for years and I have always love the new features and styles of the new phones. And the effortless use of the ui is incredible. Samsung is the best phones on the market bar none
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone
on September 7, 2026
Posted by: GodsAlwaysPerfect
[This review was collected as part of a promotion.] I chose Samsung because it's always been the best for cellphones. I absolutely love the functions, quality, durability or this phone. I plan on upgrading to another Samsung when I need to upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 7, 2026
Posted by: Dart27
[This review was collected as part of a promotion.] I been needing and wanting a new phone, glad I chose this one sleek and very responsive. Still wish the S-pen was still BT and/or more effective with MagSafe products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a very good camera
on September 7, 2026
Posted by: REVDAWG
[This review was collected as part of a promotion.] I chose to use this product because its much like another product that Samsung used to have and its very comparable to it as well. The pictures you can take on here are so amazing and its so unreal at times, plus all the other features that it has that I haven't even gotten to yet is just absolutely out of this world
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a good phone
on September 7, 2026
Posted by: Bluekitten76
[This review was collected as part of a promotion.] It has a great note taking s pen. I'm disappointed that the feature that allowed you too take pictures with the s pen was removed. I choose this device because I like the s pen note feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable device
on September 7, 2026
Posted by: Lolo904
[This review was collected as part of a promotion.] The s25 ultra has been a great phone, even after quite a few drops and being rough with my devices, it has held up through it all. Delivers a great, smooth user experience and has a great battery life and camera is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesomeness
on September 7, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I chose this phone because of the previous phones of this class, I owned and I know that work without a flaw, this phone does gaming and conference calls and all types of everyday life needs. I will always stick with a phone brand and class that I know that works
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorits samsung ever
on September 7, 2026
Posted by: Chef420
[This review was collected as part of a promotion.] I chose the s25 ultra best phone hands down. I use it for everything,gaming ,streaming,and editing. Awesome phone i think ill keep it awhile before my next upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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