Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,151 Reviews)
Open Ratings Snapshot
Rating breakdown 22,151 reviews
5 Stars
19,000
4 Stars
2,421
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product. 
(
1,125 out of 1,305
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love the features
on June 2, 2025
Posted by: LalaJ1122
[This review was collected as part of a promotion.] Thr Galaxy AI makes the features to the phone better the Galaxy Ai is now part of your text messages and the Galaxy AI is also part of your internet search I love this phone and very happy with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best features ,galaxy ai is
on June 2, 2025
Posted by: Bernz0108
[This review was collected as part of a promotion.] Galaxy AI is a suite of AI features on Samsung Galaxy devices that enhances communication, creativity, and productivity. It includes features like Live Translate, Writing Assist, and Interpreter for communication. For creativity, it offers Generative Edit, Sketch to Image, and Instant Slow-mo. Additionally, it includes features like Circle to Search, Chat Assist, and Galaxy AI Summary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Expensive but absolutely worth the money
on June 2, 2025
Posted by: JestersLadyLove
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra boasts a range of impressive features:
**Advantages:**
- The camera functionality is outstanding; however, I am in the process of familiarizing myself with the various new features and filters available.
- The expanded storage capacity of 1 TB has markedly enhanced processing speed and the efficiency of transferring files and images.
- I am currently learning to utilize the DeX feature in conjunction with my laptop.
- I look forward to the opportunity to employ the Interpreter feature located within the 'Quick Settings.'
- I occasionally activate the Galaxy AI by mistake, yet I encounter difficulties when attempting to access it intentionally.
**Disadvantages:**
- The battery tends to deplete rapidly, regardless of whether the device is in active use or in standby mode.
- The stylus consumes a significant amount of battery power, which leads me to miss the S21 Ultra 5G pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's all about ME, MY S25 UlTRA and I at any Event
on June 2, 2025
Posted by: Femdone1
[This review was collected as part of a promotion.] I'm absolutely obsessed with my Samsung Galaxy S25 Ultra! The Galaxy AI features are insane, and this phone has me feeling like I'm on cloud nine. It's all about the perfect pairing - Me , My S25 Ultra and I.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far the phone has been great
on June 2, 2025
Posted by: Angelo
[This review was collected as part of a promotion.] The s25 Ultra has been a great update from my previous phone. So I love it so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
th9s phone has it all its fast sleek great ceramic
on June 2, 2025
Posted by: MrMudDr
[This review was collected as part of a promotion.] Galaxy AI is up to par with my needs the phone is fast and sleek I just love it hands down best phone ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A smart phone
on June 2, 2025
Posted by: Batmanjoker
[This review was collected as part of a promotion.] My Samsung Galaxy s25 (ultra) is the smart phone I have been waiting for. With the new up to date AI and the phones performance I have the phone worth having 24/7. With the added Samsung ultra smartwatch I can stay informed without looking at my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone worth the upgrade
on June 2, 2025
Posted by: AZJraz
[This review was collected as part of a promotion.] I have been using my S25 Ultra for just about two months now. This was an upgrade from an S24 plus model. I have been really impressed by the performance of this phone and I feel the upgrade was worth the extra money. I get a bit more of screen space because of the bigger size but what is better is the performance. This phone works a lot faster and is more responsive when running gaming apps and the resolution of the screen I feel is much better. There are other upgrades to the camera that I didn't think would be a big deal but they were. I feel the cameras are much better and pictures don't blurr if your hands shake or move. I really like this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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