Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,139 Reviews)
Rating breakdown 30,139 reviews
5 Stars
25,802
4 Stars
3,402
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love this phone
on September 7, 2026
Posted by: FormerPixelGuy
[This review was collected as part of a promotion.] I love this phone. I had been using Google Pixels for a number of years. The Pixel was a good phone, but this a a great phone. Fast, responsive, the AI features are great. I love the stylus as well, it is great for quick hand written notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love the AI editing features!
on September 7, 2026
Posted by: theycallmecarbs
[This review was collected as part of a promotion.] I love the new picture editing features that I have on my s25 Ultra. I am a photographer and love doing edits in general. With the help of ai it makes it so much simpler and gives me so many more option. I am so glad I chose the s25 Ultra because using the sPen takes it makes it even that much better to edit my pics!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a portable computer
on September 7, 2026
Posted by: Samsung4lf
[This review was collected as part of a promotion.] I chose samsung years ago because they are mini computers. They are far superior than any other brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 7, 2026
Posted by: GalaxyUser25Love
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra after needing an upgrade that could keep up with both work and downtime, and it has easily exceeded expectations.
The display is sharp, vibrant, and bright enough to read effortlessly outdoors, making multitasking between documents and emails feel seamless. Performance is lightning fast—apps launch instantly, switching between heavy tasks is smooth, and there is zero lag when gaming or streaming videos.
Battery life consistently powers through a full day of heavy use with plenty of charge left by bedtime. The camera setup is another highlight, capturing crisp, true-to-life photos and clear zoom shots even in challenging lighting. Overall, it’s a powerful, reliable device that makes daily routines significantly easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every upgrade gets better.
on September 7, 2026
Posted by: BluMagiks
[This review was collected as part of a promotion.] I get a new samsung about every 3 years and each time it gets better, faster, picture quality improves I have never complained about its services. It is easy to navigate, a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent cell phone
on September 7, 2026
Posted by: Evelop81
[This review was collected as part of a promotion.] Excellent cell phone with a fast processor, with an incredible zoom in on your camera, 100% recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power House
on September 7, 2026
Posted by: Galaxy5995
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been an outstanding phone. The display is absolutely gorgeous, performance is incredibly fast and smooth, and the camera quality is impressive in almost every situation. The battery easily gets me through the day, even with heavy use.
I also really appreciate the premium build quality, S Pen, and all the customization options Samsung provides. Multitasking is excellent, and everything feels responsive and well-designed.
Overall, the S25 Ultra feels like a true flagship and is one of the best smartphones I’ve ever used. If you want a phone that delivers great performance, cameras, battery life, and an amazing display all in one package, I highly recommend it.
I also really appreciate the premium build quality, S Pen, and all the customization options Samsung provides. Multitasking is excellent, and everything feels responsive and well-designed.
Overall, the S25 Ultra feels like a true flagship and is one of the best smartphones I’ve ever used. If you want a phone that delivers great performance, cameras, battery life, and an amazing display all in one package, I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra good and a minor issue
on September 7, 2026
Posted by: Mraw024
[This review was collected as part of a promotion.] I've had the S25 Ultra for a while now, and it's been a great everyday phone. I've traveled with it, used it heavily for work and daily life, and the battery has consistently held up really well. The UI is smooth, responsive, and probably one of my favorite parts of the phone.
The camera is very good, although I feel like there's more potential there than I'm currently getting out of it. That could honestly just be me needing to spend more time dialing in the camera settings.
My biggest complaint is the S Pen. I've had it pop out without realizing it a few times, which makes me nervous about eventually losing it. I'd definitely like to see a more secure design in the future.
I've owned iPhones, Pixels, Motorolas, and plenty of other phones over the years, but I always seem to find my way back to the Galaxy S series. The S25 Ultra is a good example of why. It's powerful, reliable, has great battery life, and just works well for how I use my phone every day.
Value
4
Written by a customer while visiting Samsung US