Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,647 Reviews)
Rating breakdown 28,647 reviews
5 Stars
24,601
4 Stars
3,205
3 Stars
541
2 Stars
146
1 Star
154
85%of customers recommend this product.
(
942 out of
1,102)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The camera is absolutely out of this world
on November 29, 2025
Posted by: PostalGiraffe31
[This review was collected as part of a promotion.] My Galaxy s25 Ultra has sooooo many unique features. It has an AMAZING camera that takes the best pictures (which I take a lot of pictures, so its a must). I also love how customizable this phone is. The ease of using this phone is simple and if you can't find something I just search for it and my phone finds it for me. Using the Galaxy AI feature is soooooooo much fun as well :) I create a lot of posts for work and having the Galaxy AI features to help me has been a lifesaver ♡
Value
5
Written by a customer while visiting Samsung US
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but I miss old features.
on November 28, 2025
Posted by: Onlyhadsamsungs
[This review was collected as part of a promotion.] I am enjoying the phone so far. I miss some of the old features like the s pen Bluetooth functionality.
The camera seems great. The software could be a bit better. I wish they kept an SD expansion slot, but the increased internal storage makes up for it. The phone does get hot with strenuous tasks.
The battery lasts me about 12 hours with constant use, but I only charge to 85%.
I dont use most of the galaxy AI functions, but the photo editing AI is surprisingly good.
Overall I like this phone, but I am not sure I like it more than my previous Note 20 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on November 28, 2025
Posted by: JESSEIKA
[This review was collected as part of a promotion.] This phone was so easy to use right out of the box. "Galaxy AI" was confusing at first, but now it's amazing. "Galaxy AI" also auto updates and is constantly evolving for the better. Every thing, including my S22 Ultra settings, paired effortlessly and wireless. Will enjoy Samsung products exclusively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on November 28, 2025
Posted by: Quartz
[This review was collected as part of a promotion.] Galaxy AI on this phone is amazing and the phone itself couldn't be any better! I've always been an android lover, but this phone tops itself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nearly Perfect Phone
on November 28, 2025
Posted by: ReviewsRSuper
[This review was collected as part of a promotion.] The phone takes the best pictures I've seen on a phone! Galaxy AI is great especially when you want to remove say a dog from a picture. The spen is great for drawing while out say at a park bench. The phone is more powerful than I need, and has enough battery to last all day. It charges super fast so even if the battery was bad it really wouldn't be a major issue like it would be on an older phone.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. And the battery lasts a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rick
Verified Purchase:Yes
It works seamlessly with other Samsung products. Switching to this phone was also very easy.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US