Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,470 Reviews)
Rating breakdown 30,470 reviews
5 Stars
26,085
4 Stars
3,442
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Favorite Phone! An S25U Experience
on March 13, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is very excellent smart phone.
on March 13, 2026
Posted by: SeanVel
[This review was collected as part of a promotion.] Gaming = excellent
Streaming = superb
Camera = very fast
Streaming = superb
Camera = very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Jalso1
[This review was collected as part of a promotion.] It's amazing, I love it. Great camera, battery life and screen. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and insane in everything
on March 13, 2026
Posted by: Everythingsamsung
[This review was collected as part of a promotion.] Best phone I've ever had cant wait to upgrade to the next one #metaai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on March 13, 2026
Posted by: Erick20006
[This review was collected as part of a promotion.] It's really good, one of the best devices that have come out since the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone
on March 13, 2026
Posted by: TheWiz
[This review was collected as part of a promotion.] The Best smartphone I have ever own.
I'm a Samsung fan, and I always recommend their products. I own 2 galaxy buds pro 3 and the new galaxy pro 4, also the Galaxy tab 10 Ultra and the galaxy watch ultra.
I'm a Samsung fan, and I always recommend their products. I own 2 galaxy buds pro 3 and the new galaxy pro 4, also the Galaxy tab 10 Ultra and the galaxy watch ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch device
on March 13, 2026
Posted by: Endygamer
[This review was collected as part of a promotion.] Great device really took advantage of the notes app recently for my job enjoyed the Galaxy AI features included in the notes app to help correct my handwriting or to help make suggestions on how to make better bullet points on my notes that I took especially since that is synced to my tab Ultra as well amazing camera as always with great editing features love that the AI eraser tool works so well and is so simple to use love all of the customization the device offers I do wish it was a little simpler and had some templates already set for you and good locks but still an amazing feature The Interpreter texting feature is amazing it's available in every app I've gotten to use it to convert English into Spanish Portuguese and Japanese and handles the games that I play that require a lot of power and memory very well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bring back the S Pen take a picture option
on March 13, 2026
Posted by: Swimscout
[This review was collected as part of a promotion.] They should bring back the S Pen take a picture option it was very convenient the fact that is gone on this phone is not helpful
Value
5
Written by a customer while visiting Samsung US