Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,470 Reviews)
Open Ratings Snapshot
Rating breakdown 30,470 reviews
5 Stars
26,085
4 Stars
3,442
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone
on March 13, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] This phone it's been amazing it super quick and easy to use everyday it's like having a mini pc in your pocket
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beyond its time
on March 13, 2026
Posted by: Onlymiamione
[This review was collected as part of a promotion.] Love the phone, its beyond its time, amazing camera, pics better than my camera love it!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
With everything being equal...the camera function.
on March 13, 2026
Posted by: MKPRGP6369
[This review was collected as part of a promotion.] Love the built in AI function for the Camera.
Also love how Gemini AI and Chat GPT AI work seamlessly with the phone.
And love the built in AI with Samsung Notes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product overall is great.
on March 13, 2026
Posted by: PhoneGuru
[This review was collected as part of a promotion.] This product is overall great. Some settings can be hard to find but eventually I can find what I am looking for. My pen does come out on its own and I would love more accessories for Galaxy products but overall its great. Using Galaxy AI is beneficial to some parts. The feature can be annoying and not give me what I want and sometimes turns on when I am speaking to others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is working very well for me; it's the
on March 13, 2026
Posted by: TojinGT
[This review was collected as part of a promotion.] The AI ​​is working really well, I love itI recommend it to everyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra, it’s clear
on March 13, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] After a week with the Galaxy S25 Ultra, it’s clear Samsung isn't just iterating—they’re dominating. The new thinner bezels and the slight curve refinement make the massive display feel surprisingly ergonomic. The Snapdragon 8 Gen 4 (or Gen 5) chip handles multitasking like a desktop, and the camera’s AI processing has finally eliminated the shutter lag of previous generations. If you want the best screen and the most versatile camera system on the market, this is it."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The battery is amazing.
on March 13, 2026
Posted by: GoGreen01
[This review was collected as part of a promotion.] Im very happy with the new upgrades I have on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptionally Incredible!
on March 13, 2026
Posted by: QueenRLS13
[This review was collected as part of a promotion.] The SGS25U is one of the absolute best phones out on the market these days! The camera quality and zoom options are phenomenal. The fact that you can have an ulta zoom close enough to take a picture of the moon is remarkable! I have the 1T model, and even though I travel often, and take lots of videos and pictures, the memory is still less than half way full. The Galaxy AI features on the phone itself allow so much room to improve not just the photographs (like removing unwanted things from the picture), but the Galaxy AI is also great when it comes to helping you text correct something, finding new places for you that you ask it to, as well as letting you draw an idea on a picture and the AI brings it to life through various versions.
The phone itself is very durable on its own, even without a case protector, as I have dropped it a couples times without one, and still has little to no damage.
I love that it let's you have split screen, so it means I can be on two different apps at once, which comes in handy a lot.
Overall, this is one of the best phones that Samsung has put on the market. And that is why I've been a loyal Samsung costumer since the original Samsung Galaxy phone came out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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