Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,309 Reviews)
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Repeat Customers for 15+ years & going
on August 6, 2026
Posted by: LeeTnDT
[This review was collected as part of a promotion.] I chose to upgrade to another Samsung after loving my last 4 "S" models, I'll never switch because I know I can trust quality and performance with every upgrade. Camera quality, sound quality when not using Bluetooth just phone speakers are impressive and I love the amp boost to my vehicle when using Bluetooth and Playlist vs radio! My husband and I are returning customers from our phone to our tv and even washer & dryer and any appliance upgrade Samsung is always our 1st and final consideration because regardless of price range we can consistently expect fair features even on a budget
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S25 ultra for the pen and note taking
on August 6, 2026
Posted by: Lepragnome
[This review was collected as part of a promotion.] I chose this model because I had an older S series product. The S25 ultra is an amazing phone with a great camera. This phone has so many things on it that I am still learning new things a year later! Great phone. I would take it over an I phone any day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a heavy contender
on August 6, 2026
Posted by: Error666
[This review was collected as part of a promotion.] I chose the Ultra because I was a Note series fan. I held onto my Notes until they practically qualified for historical preservation, and the S25 Ultra finally feels like the real successor.
As someone who codes, creates content, and runs multiple businesses, this thing gets abused daily. Between writing, editing photos and videos, managing Discord communities, answering emails, hopping between AI tools, remote access, and juggling way too many tabs because apparently self-control is optional, it just keeps up.
The battery has been solid, the display is gorgeous, and the S Pen is still one of those features you don't appreciate until you need it every five minutes. Samsung DeX is a bonus when I want a desktop-like setup without dragging a laptop everywhere.
The camera has also impressed me. Whether I'm grabbing product shots, artwork, social media content, or random "I need this documented right now" moments, it's been consistently reliable.
For me, this isn't just a phone. It's basically my pocket office, creative studio, and emergency command center. If you're someone who actually pushes your devices instead of just doomscrolling on them, the S25 Ultra earns its place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Model fan for a while now
on August 6, 2026
Posted by: ModelSPro
[This review was collected as part of a promotion.] I chose this model because I've had model S phones for a while. I use it primarily for work as I run my own business and get the most and best out of my productivity staying connected to all areas of the business. Email, calling, text, and important apps help me when I'm in the go and out of the office. This phone helps me handle a days work.
I do watch videos off my device and primarily they are business related with trainings. Good phone that hasn't let me down yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great
on August 6, 2026
Posted by: Brownpuma88
[This review was collected as part of a promotion.] I use this phone for everything in my life to videos, pictures, listening, getting around town and traveling. So I had to rate this product a ten out of ten or five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra is perfect product
on August 6, 2026
Posted by: Love1122
[This review was collected as part of a promotion.] I use my 25 ultra for watching 4k video and play games also take photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on August 6, 2026
Posted by: Prios559
[This review was collected as part of a promotion.] Great phone, only downfall was the battery life was horrible. They sent me a replacement phone and it seems like maybe it was just a defective phone. This new phone the battery last longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on August 5, 2026
Posted by: Mish08
[This review was collected as part of a promotion.] I chose the Samsung S25 because I have always loved the Samsung brand. I'm able to stream, game, and organize my life. I wanted a dependable and reliable phone and I absolutely found that with the Samsung S25. With all the features that this phone has I practically don't even need a tablet or computer. I absolutely love how easy the interface is to use and I'm always finding things that I didn't even know my phone can do. With all the features my phone has there's no way I'll be changing anytime soon. Thank you Samsung for creating such a wonderful phone 🥰
Value
5
Written by a customer while visiting Samsung US