Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,124 Reviews)
Rating breakdown 30,124 reviews
5 Stars
25,788
4 Stars
3,401
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Amazing Phone, but with Caveats
on September 7, 2026
Posted by: Brownek86
[This review was collected as part of a promotion.] This phone is FAST, AWESOME, AND LOOKS GOOD!! I love how fast it seamlessly loads apps and how fast it boots up. The touch screen pen is a very nice addition to it's versatility. The only issue I have with it is the lack of expandable storage. I am someone that puts music on my phone, a lot! I find myself running out of space rather easily (512 GB and even 1TB can dwindle fast if you include all the apps you want to use in addition to your files). Being able to add an extra 512 or 1TB space via micro sd card would help prevent this phone from getting bloated with files and apps, and give it room to run more smoothly with more space to work with. Other than that, amazing phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow this is the phone
on September 7, 2026
Posted by: penguin
[This review was collected as part of a promotion.] I Chose the Samsung S25 Ultra for many reasons. I have many to say about the phone the battery and OneUI just are amazing even playing games and pushing it to the limits I have a while before I had to charge it. The OneUI look is absolutely just perfect just like a chief kiss. I also have to say is the AI features and the amount of technology the camera has for I can capture stunning videos and with the Buds 3 pro I can hear that audio again like in that scene. This phone is just perfect and this is last generation I can't even imagine the next phone and how it compares and even farther in like the S28 Ultra and how powerful it is going to be. So I got to say hands down this is the best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung
on September 7, 2026
Posted by: MUSTANG87
[This review was collected as part of a promotion.] I chose Samsung S25 ultra because it has everything I need on a day to day basis. Streaming flawless, taking pictures and memorie storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Incredible Phone That Truly Feels Premium!!
on September 7, 2026
Posted by: Josejpl
[This review was collected as part of a promotion.] After using the Galaxy S25 Ultra, I can honestly say that this is one of the best smartphones I’ve ever owned. From the design and display to the cameras and overall performance, Samsung did an amazing job with this phone.
The display is absolutely beautiful. It’s bright, sharp, smooth, and perfect for everything from watching videos to browsing and working. The cameras are also outstanding, especially the zoom and low-light performance. The amount of detail you can capture is impressive, and having multiple camera options makes it easy to get the perfect shot in almost any situation. Galaxy fan since Galaxy s8 and switch to the Note and back to the Galaxy.
The display is absolutely beautiful. It’s bright, sharp, smooth, and perfect for everything from watching videos to browsing and working. The cameras are also outstanding, especially the zoom and low-light performance. The amount of detail you can capture is impressive, and having multiple camera options makes it easy to get the perfect shot in almost any situation. Galaxy fan since Galaxy s8 and switch to the Note and back to the Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I m in love with my Phone and its capabilities
on September 7, 2026
Posted by: Jrfaour
[This review was collected as part of a promotion.] I’ve been wanting and needing a new phone for a while, and I’m so glad I chose this one! I absolutely love it! It’s sleek, stylish, super fast, and incredibly responsive. Everything runs so smoothly, and it honestly exceeded my expectations. I couldn’t be happier with my choice—definitely one of my best purchases!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robert Legros
on September 7, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] I have been with the galaxy line since 2011 and will always stick with it. The phone is versatile and comfortable to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 7, 2026
Posted by: Nycpeeps
[This review was collected as part of a promotion.] The 25 ultra is by far thr best phone I've owned so far. I use the s pen all the time for work when I have to measure things and rotate on pictures. The display is amazing since im always watching YouTube. My only gripe is that google assistant takes longer to respond after incorporating Gemini which is annoying but its still super helpful. Would recommend any day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 ultra
on September 7, 2026
Posted by: Bebo1968
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of its access to features on its model. My experience has been positive. My job uses Iphones , but I find using my galaxy is more convenient and practical for my work. The AI features are easy to use but can be more user friendly to older generations. Overall , I am happy with my purchase and I am excited to see what Samsung brings in the future.
Value
4
Written by a customer while visiting Samsung US