Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,299 Reviews)
Open Ratings Snapshot
Rating breakdown 22,299 reviews
5 Stars
19,128
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,126 out of 1,308
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product is great from taking pics to teaching
on June 2, 2025
Posted by: Amandah
[This review was collected as part of a promotion.] Galaxy AI has opened my eyes up to alot of things that at one time I had no idea on how to do.
Helped me from knowing my rights on important things to helping me build the business of my dreams in which I had no clue on how to start. Such a positive outcome on things I never even knew . I went from being stuck to now moving forward to a bright future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm ok with the updates....
on June 2, 2025
Posted by: Fireangel
[This review was collected as part of a promotion.] I really do love this phone and don't mind most of the updates. I did not like the split notification screen, but that was a simple settings adjustment. No biggie at all. I do like some of the Galaxy AI features, but I wished I could turn off or swipe away Brief without having to disable AI all together. All in all, it's an awesome phone and exactly what I'm looking for from Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Words Can't Explain
on June 2, 2025
Posted by: TimDawg2012
[This review was collected as part of a promotion.] I've been a Samsung user since I was rocking the S6. I love the addition of One UI 7/Android 15 that was introduced in the S25 series. I'm currently using the S25 Ultra & this has been one of the best phones I've had. The build, display, & battery life are one in a million. I'm still getting aquatinted with the Galaxy AI features. I'm curious to what One UI 8/Android 16 is going to look like on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving all the features
on June 2, 2025
Posted by: Averar13
[This review was collected as part of a promotion.] The only reason I tend to stick with samsung over the competitors is because I love the features samsung brings to the table. Especially with the SPen. If I need to sign important documents, that's a big reason I get the ultra model line up. And besides little touch up things like editing my photos that require details
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 2, 2025
Posted by: Darkstorm53
[This review was collected as part of a promotion.] Good for fast notes' best for pictures..the colores are great.. resolución óptimo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent AI features
on June 2, 2025
Posted by: Chester123
[This review was collected as part of a promotion.] I love the camera system in the Galaxy s25. It takes high quality pictures and has many build in AI features to make the pictures look more professional. Galaxy AI is absolutely stunning for photo editing and many tools are offered for better performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 2, 2025
Posted by: Babyj88
[This review was collected as part of a promotion.] With the new Galaxy AI searching for local place or simply looking something up like songs is so much easier. With the new Galaxy AI you can also remove things from picture with out knowing there was anything ever there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI makes daily life smarter and easier
on June 2, 2025
Posted by: Joelthegoat
[This review was collected as part of a promotion.] I've been using my Samsung device daily for both work and entertainment, and Galaxy AI has quickly become one of the most valuable features. From summarizing long documents to real-time translations during video calls, Galaxy AI adds a level of convenience that I didn't know I needed.
I primarily use the device for streaming, gaming, and managing tasks on the go. With Galaxy AI, multitasking is smoother—whether I'm taking notes during meetings, searching for information quickly with voice commands, or using smart photo editing tools that improve images instantly.
One standout feature is the AI-driven keyboard that suggests context-aware replies and grammar corrections while typing emails or messages. It saves time and makes communication more efficient.
Galaxy AI enhances every aspect of how I use my phone. It’s more than just a smartphone—it’s a true smart assistant that adapts to my lifestyle. Highly recommended for anyone looking to boost productivity and stay entertained at the same time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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