Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,309 Reviews)
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
I love my phone!
on August 7, 2026
Posted by: Dustypoodle
[This review was collected as part of a promotion.] I chose my phone because I love everything about androids. I have previously own all the Notes, and the S models are the next best thing. Then I fell in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
a decent phone
on August 7, 2026
Posted by: PhonePurchaser
[This review was collected as part of a promotion.] i chose the galaxy s25 ultra as i am familiar with samsung phones, and was upgrading from an s23 ultra. i enjoyed no longer having the curved edges on the screen. the loss of major functionality in the S Pen, along with generally lackluster support for samsung leads me to knock off 2 stars.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey PhonePurchaser, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the design changes to the hardware of your device. We have provided a link to an article to help you with the redesigned features of your S Pen to integrate them in to your usage. We have also provided a link ot the Samsung Support Team to assist you through chat if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone since s23 I always updated to the newe
on August 7, 2026
Posted by: Gabu13
[This review was collected as part of a promotion.] Most of my use of the samsung phones as I have 2 different S and A models I use them for my work stuff they are great and the Ai helping me so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful for business use
on August 7, 2026
Posted by: Booboo
[This review was collected as part of a promotion.] I chose this phone for my personal just to up grade what I had and fell in love with the way it runs and can help with so much in my life, so I chose to get 3 more of these phones so now I use 1 for personal, 2 for business, and 1 for gaming. Picture quality is very good. The sound on it when watching movies is outstanding. Picture quality is better than any other phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Expectations
on August 7, 2026
Posted by: Bleederbandit
[This review was collected as part of a promotion.] I enjoy Samsung and to me it is the ideal phone. Everything about Galaxy devices works to minimalize what you do in everyday life and work. That being said the s25 Ultra can take the best pictures I have ever seen, while being able to seemlessly play Xbox Cloud Gaming with 0 lag and performance issues.
Battery Life leaves me wanting more while device cooling needs more attention.
Overall would recommend and would buy again if needed another. Bravo Samsung. Can not wait for the next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Device
on August 7, 2026
Posted by: Edvark
[This review was collected as part of a promotion.] I chose this phone when my S22 ultra broke down. I would prefer to have my S22, but decided to upgrade. This is a good upgrade though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone was great and still is
on August 7, 2026
Posted by: GhettoBoy98
[This review was collected as part of a promotion.] This phone has been the best phone I ever owned. I am glad I chose this model specifically. The battery holds pretty good, even when we go to the field or when we are doing night missions. Best decision ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on August 7, 2026
Posted by: Galaxylover89
[This review was collected as part of a promotion.] I chose Samsung everytime! From my phones to my electronics. I love Samsung.
Value
5
Written by a customer while visiting Samsung US