Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,300 Reviews)
Open Ratings Snapshot
Rating breakdown 22,300 reviews
5 Stars
19,129
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,126 out of 1,308
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has great "Galaxy AI" features.
on June 2, 2025
Posted by: LennyJohn
[This review was collected as part of a promotion.] This phone seems to adapt on the go, the "Galaxy AI" features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product IS AMAZING
on June 2, 2025
Posted by: Jhawk513
[This review was collected as part of a promotion.] The galaxy AI is top notch! The battery is amazing this phone is out of this world!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is almost perfect
on June 2, 2025
Posted by: Samsungqueen
[This review was collected as part of a promotion.] I enjoy the galaxy ai features. I enjoy the size and feel of the the phone. There are a few things over noticed. Like glitches here and there and they drive me crazy. Also the battery overheats while streaming. Doesn't last as long as it claims. Otherwise all the other features are amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI software is amazing.
on June 2, 2025
Posted by: Galaxyreviewer
[This review was collected as part of a promotion.] The Galaxy S25 Ultra brings fast computing and AI innovations that make life easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new features of this product
on June 2, 2025
Posted by: Jos3arr
[This review was collected as part of a promotion.] I love the new features of this product. The AI. All the improvements have been very well planned. It's very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
With every new version Samsung always excels in br
on June 2, 2025
Posted by: Thebestultra25
[This review was collected as part of a promotion.] This is now my 10th s series phone and it gets better every single time. I love that they have rounded the body a little bit to give it some more contour and stand out. And of course the flagship features from the cameras to the fingerprint sensor and more truly make it a cut above. And now that the AI features have matured it's truly a powerhouse in every aspect of the mobile channels.
If Samsung keeps building them I'll keep buying them and you should too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around awesome innovative product
on June 2, 2025
Posted by: Bigeck85
[This review was collected as part of a promotion.] In the passenger seat, "Galaxy ai" is all that and can help you in every way that you can think of it is never short of answering any question you may have, very informative with all it answers and explanations there is no learning curve to using it even a dumbie can use it and make him smart. But driving this train is the Samsung S25 ultra fully equipped will all the latest features, has all the bells and whistles. It is awesome for streaming gaming or just using to make calls office work homework or anything else you want from a modern phone that is extremely advanced but user friendly at the same time. It has lots of storage and take great pictures and videos top of the top in that. There is nothing this phone cannot do for you. Basically a computer in your hand, very good product would recommend this phone to anyone trying to find a great device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung "S" series does it again.
on June 2, 2025
Posted by: Wendyru
[This review was collected as part of a promotion.] Everything thing we have come to love and expect from Samsung, somehow even done better! Faster over all processes. Better pictures with even more capabilities. All the Google features we love including Google AI. More personalization with added features. Comes in beautiful colors to choose. 5G, fast and capable. It's the best and newest, while still being the phone we know and love. It's the new classic! Get one you will love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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