Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,212 Reviews)
Rating breakdown 22,212 reviews
5 Stars
19,057
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Needed an phone upgrade
on April 4, 2025
Posted by: Cavsfan
[This review was collected as part of a promotion.] Needed a phone upgrade,chose to grab a S25 ultra . The device is responsive and the A.I is a nice features to mess around with in pictures. Overall I'am glad I made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Great Battery, Camera & AI
on April 5, 2025
Posted by: Mahesh
[This review was collected as part of a promotion.] I've been using the Samsung S25 Ultra for a while now, and it’s definitely one of the best flagship phones I’ve tried. The battery performance stands out—it easily lasts a full day even with heavy usage like streaming, GPS, and multitasking. No battery anxiety here!
The camera system is excellent. Whether it’s wide-angle shots, zoom, or low-light photography, the image quality is sharp and detailed. It’s perfect for both casual photography and content creation.
Samsung’s software also feels super smooth and refined. The UI is responsive, clean, and packed with useful features without feeling bloated.
One of the biggest surprises is how useful the AI features have become. They’re not just flashy extras—they can actually help with work, study, or research. Features like note summarization, transcription, and smart suggestions have made everyday tasks faster and easier.
As for the S Pen, I personally don’t use it much, but it’s still nice to have. I’m sure people who enjoy sketching or jotting down notes will find it more useful.
Overall, the S25 Ultra delivers where it matters most—performance, camera, battery, and now AI. It’s a reliable, smart companion for daily use and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great memory I was worried about downgraded memory
on April 5, 2025
Posted by: Drdank
[This review was collected as part of a promotion.] The audio eraser is an amazing feature to have. And the sound quality of the phone itself has improved. I am happy with my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just outclassed!
on April 5, 2025
Posted by: Vtolin
[This review was collected as part of a promotion.] Never fear lag again. This thing works like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 5, 2025
Posted by: jam6207
[This review was collected as part of a promotion.] Love the news brief, the ai is also amazing. its way smoother than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 5, 2025
Posted by: Samsung2fan
[This review was collected as part of a promotion.] This phone is imaginary and has a set of features that are not available on all phones, including precision photography, screen resolution, and a luxurious design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on April 5, 2025
Posted by: Adelar
[This review was collected as part of a promotion.] Love the feel of the phone, comes with an s pen, and cool apps to go with it. The AI editor on photos is phenomenal. Has seamless actions across apps.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Adelar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so in love with the phone, and finding so many uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and long battery life
on April 5, 2025
Posted by: Sergio
[This review was collected as part of a promotion.] Extremely snappy, great photos and video and fast processer
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Sergio, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the enhanced speed and processing power of your phone. We have provided a link to the full devicemanual to assist you with additional features such as Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US