Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,308 Reviews)
Open Ratings Snapshot
Rating breakdown 28,308 reviews
5 Stars
24,278
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Good Phone
on August 8, 2026
Posted by: Suicidecity
[This review was collected as part of a promotion.] I really like this phone! I had an S22 Ultra for 4 years. I am glad I chose this upgrade. This phone came with AI. I am still learning the AI. BUT it seems pretty easy for all I've learned. I use this to surf the web and stream sports and movies. This will be a great upgrade for anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phon3
on August 8, 2026
Posted by: Kasaxhan
[This review was collected as part of a promotion.] I really love Samsung devices. But in my personal experience, ultra is the best phone I ever have. Cam, design, size, price, ...
I tried with the other models by Samsung. Z fold was so fragile for me and too expensive. I didn't notice with my inside screen was broken. Normally don't use to much. And one day I decided to use. Was broken...
I never have a problem with my ultra, I really like the camera, is so nice!
My battery never gone! Never be slowly or have a problem with my device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power and Photography
on August 8, 2026
Posted by: Elios25
[This review was collected as part of a promotion.] I Choose the Galaxy S25 Ultra for the power it offers. The user experience is great. Unlike all Androids, the galaxy has the best interface and the most advanced AI experience at the moment. Photography is another of its strengths, its lenses with the interface make each result of very high quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy So Far
on August 8, 2026
Posted by: S25UltraLove
[This review was collected as part of a promotion.] I chose this model for the S-Pen capabilities and the better camera specs. It helps make daily life easier. I use the AI features quite a bit to ask random questions I think about daily. It's like having an assistant twenty four seven.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on August 8, 2026
Posted by: AdamNYC
[This review was collected as part of a promotion.] I absolutely love everything about this phone. It is fast, loaded with all the features that I want and need, the battery lasts long, and it fits my needs and lifestyle perfectly. Samsung did a great job with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This model has excellent features.
on August 8, 2026
Posted by: Galaxyforlife79
[This review was collected as part of a promotion.] I chose my samsung galaxy.Because I i've always loved Samsung and it has been an awesome device. I recently try to motorola, just to check it out and I can't stand it.I had to go back to my galaxy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing phone
on August 8, 2026
Posted by: jchey30
[This review was collected as part of a promotion.] Features is exceptional can't complain at all good job to this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is the best!
on August 8, 2026
Posted by: Garfield
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra because of Galaxy AI. It is nothing like other device out there. Once you are using one, you can never go back. Not to mention real time translation. It is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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