Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,124 Reviews)
Rating breakdown 30,124 reviews
5 Stars
25,788
4 Stars
3,401
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung phones the best
on September 7, 2026
Posted by: showsome400099
[This review was collected as part of a promotion.] I chose samsung phones all the time its the only phone I will buy or use cause I just love all the features and everything about the phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cellphone!
on September 7, 2026
Posted by: Galaxybest
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! I’m very happy with this phone. The camera takes amazing pictures, the storage is great, and all the updates and features are really on point. Everything works smoothly, and I love how easy and convenient it is to use. I’m very satisfied with my purchase and would definitely recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 ultra phone
on September 7, 2026
Posted by: Myhrnndz
[This review was collected as part of a promotion.] I've been a Samsing phone user and 'I choose' them over any other brand anytime. Love the quality of their products and ease to use as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on September 7, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I chose my galaxy ultra because I had the money an wanted the best flagship device there is. An I wasnt upset . I like it so much .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 7, 2026
Posted by: busygynoncmom
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because I needed a phone that would be able to keep up with me on a daily basis. As a physician I have several different apps running at any given time and I needed both the storage space and functionality to support it. Not to mention making social media content requires the ability to take and store lots of photos with cinematic quality of videos and features to support content creators. As someone who is always on the go 2 years later I can 100% say this phone has never disappointed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super amazing
on September 7, 2026
Posted by: ILOVEGALAXY7
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big bang for your buck!
on September 7, 2026
Posted by: Bigdawgs
[This review was collected as part of a promotion.] I chose The Galaxy S25 Ultra which features a refined titanium build with softened corners, making its large 6.9-inch screen far more comfortable to hold.
Display & Performance: The anti-reflective Quad HD+ panel drastically cuts outdoor glare, while the Snapdragon 8 Elite chip handles heavy multitasking and gaming effortlessly.
Camera System: A upgraded 50MP ultra-wide and 200MP main sensor deliver crisp details, supported by reliable 3x and 5x optical zoom lenses.
Battery & S Pen: The 5,000 mAh battery easily provides full-day power, complemented by a responsive embedded S Pen for quick note-taking and precise editing
Display & Performance: The anti-reflective Quad HD+ panel drastically cuts outdoor glare, while the Snapdragon 8 Elite chip handles heavy multitasking and gaming effortlessly.
Camera System: A upgraded 50MP ultra-wide and 200MP main sensor deliver crisp details, supported by reliable 3x and 5x optical zoom lenses.
Battery & S Pen: The 5,000 mAh battery easily provides full-day power, complemented by a responsive embedded S Pen for quick note-taking and precise editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A few problems otherwise love the phone
on September 7, 2026
Posted by: Spreena87
[This review was collected as part of a promotion.] Photo and video quality are great overall. I do have issues with it not wanting to charge. It will say there is debris or moisture in the charging port when there is not. It has gotten to the point where it does not charge wired now, it has to be wireless. The battery drains super fast as well. Other than that I love the phone.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi Spreena87, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not functioning as intended or expected. We have shared links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the experience you mention with the charging port of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US