Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,778 Reviews)
Open Ratings Snapshot
Rating breakdown 29,778 reviews
5 Stars
25,547
4 Stars
3,364
3 Stars
563
2 Stars
149
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Why I Chose the Samsung Galaxy S25
on September 7, 2026
Posted by: RANDY123
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 because Samsung has earned my trust over many years. I have been a Samsung customer since the days when the company shipped phones with the Windows Mobile operating system. That shows how long I have stayed with the brand—and throughout all those years, I have only owned Samsung phones.
The main reason I continue choosing Samsung is reliability. I know I am getting a phone that is well-built, dependable, and designed to last. Samsung phones have consistently delivered the performance, features, and quality I expect while remaining easy to use.
I also appreciate that the Galaxy S25 is lightweight and comfortable to carry while still offering the premium features and performance I want. Its display provides excellent clarity, brightness, and detail. The camera system is another major strength, producing sharp, clear photos and high-quality video in a range of lighting conditions. With ample storage, I have room for photos, videos, apps, and important files without constantly worrying about space. The phone is fast and responsive, and Samsung continues to provide strong software, security updates, customization options, and integration with other Samsung devices and services.
For me, upgrading to the Galaxy S25 was not about switching to something unfamiliar. It was about staying with a company that has consistently delivered products I can depend on. After so many years as a Samsung customer, I have no reason to look elsewhere.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Phone I Didn’t Know I Needed!
on September 7, 2026
Posted by: Elaine1992
[This review was collected as part of a promotion.] I’ve had my S25 Ultra and honestly, I’m impressed. The camera quality is incredible, the screen is gorgeous, and everything feels fast and smooth. Whether I’m taking pictures of my animals, capturing moments with my fiancé, or just scrolling through my everyday life, the photos come out amazing.
I chose the S25 Ultra because I wanted something that could keep up with me, and it absolutely does. The battery life, performance, camera, and overall design make this phone feel like a serious upgrade. It’s reliable, powerful, and packed with features I actually use.
If you’re debating whether the S25 Ultra is worth it, I’d say go for it. This phone has definitely earned its spot as my favorite phone I’ve owned. 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Quality Phone
on September 7, 2026
Posted by: Gunlady59
[This review was collected as part of a promotion.] This is an amazing phone. I chose it after have the Samsung flip. I usr it for social media, have my home number ported to it so it's used for everyday and playing games. Samsung has always been my choice in phones..love it. Had to have case with grandma and grandkids names..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite Galaxy S model so far
on September 7, 2026
Posted by: ShalomRestorations
[This review was collected as part of a promotion.] I have used my S25 Ultra for everything from office/business work (like creating invoices, contracts, and receipts) to streaming meetings and using it as an external camera (amazing quality as an external Webcam). I wasn't sure if I'd like the addition of an S-pen, but it has really gown on me and integrates seamlessly with the phone in a multitude of ways.
It's the absolute best of the android experience! I can't think of anything I don't like about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phones the best
on September 7, 2026
Posted by: showsome400099
[This review was collected as part of a promotion.] I chose samsung phones all the time its the only phone I will buy or use cause I just love all the features and everything about the phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best cellphone!
on September 7, 2026
Posted by: Galaxybest
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! I’m very happy with this phone. The camera takes amazing pictures, the storage is great, and all the updates and features are really on point. Everything works smoothly, and I love how easy and convenient it is to use. I’m very satisfied with my purchase and would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung S25 ultra phone
on September 7, 2026
Posted by: Myhrnndz
[This review was collected as part of a promotion.] I've been a Samsing phone user and 'I choose' them over any other brand anytime. Love the quality of their products and ease to use as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s25 ultra
on September 7, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I chose my galaxy ultra because I had the money an wanted the best flagship device there is. An I wasnt upset . I like it so much .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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