Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,119 Reviews)
Rating breakdown 22,119 reviews
5 Stars
18,970
4 Stars
2,419
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This is an amazing upgrade
on March 18, 2025
Posted by: Victory
[This review was collected as part of a promotion.] I love my new S25U really it was an amazing upgrade from the S24 FE, and the difference in the lightness, form, speed and size it's amazing. It also runs super well so it feels like a small sized PC.
The pictures look nitid and high quality, even better than those from my BF phone, and the different options that one has to personalize its also what I really loved about the phone. I'll also add that it has amazing seamless actions across apps.
Overall it's an upgrade that's worth it 100% so if you want it go for it because you will not regret it, also the battery life it's great, I can use it for 4 to 5 hours and it would still be over 80%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great upgrade
on March 18, 2025
Posted by: mysticrvn
[This review was collected as part of a promotion.] While I haven't been successful using the audio eraser, I love my new s25 ultra. The battery life seems a lot better than my old s24 ultra and charges much faster as well. The audio volume (movies, music, podcasts) is much better as well. I really love that apps are seamless across apps and my Samsung tablet. Overall, I am pleased with this replacement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Significantly improved, decent power
on March 18, 2025
Posted by: engineeringvirtue
[This review was collected as part of a promotion.] Despite just modest hardware changes from S24 Ultra, the overall experience is tremendously better..especially with Photography or Google Gemini.
The CPU and graphics performance delivers hugely better battery life with less overheating.
Screen could have been better, but is very durable.
For the price, however, Samsung should have added much more memory and storage and a bigger main camera sensor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone on the market!
on March 18, 2025
Posted by: JDOOD22
[This review was collected as part of a promotion.] The sleek design of the phone exudes sophistication and modernity. Its advanced camera system captures stunning photos and videos with remarkable clarity. The powerful processor ensures smooth multitasking and effortless performance. A vibrant display delivers an immersive viewing experience for media consumption. Exceptional battery life provides extended usage without frequent recharging.
11 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect for me and my uses.
on March 18, 2025
Posted by: OldPhotoHound
[This review was collected as part of a promotion.] I love my Samsung S25 ultra. My deciding factor for the purchase of this phone was it's photo capabilities. I can get better pictures on this phone than with my DSL. Better pictures with a device I can slide in my pocket verses carrying a DSL, case and lens makes this phone a no-brainer. I had never purchased this size of phone before, however, it does fit in pants pockets which was a requirement for me. The size actually makes it easier for me to read content. I can see how this would be of great benefit to visually impaired people. I can multi task seamlessly across the web, open apps and my folders all while holding phone conversations and never miss a beat. It's like a massively quick computer that just happens to have phone capabilities as an extra. I have never had any issues with this phone. I've had it since right after it came on the market and I've never had to restart it do to some glitch that has occurred because it simply does not glitch. For the electronic illiterate like myself thats a huge benefit. It's easy to navigate too. I got a TB in storage and I appreciate never worrying about having to delete apps for memory space. I'm pretty sure this phone has sold me for life on Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still the Best
on March 18, 2025
Posted by: NYCARLITO
[This review was collected as part of a promotion.] I started using Samsung phones since Note 7 and fell in love with the tech, reliabilty and seamless ease. Years later with my S25 Ultra still as happy, so happy I also purchased 4 TVs, washer,dryer and Frig. SAMSUNG ALL THE WAY!!! SEAMLESS ACTIONS ACROSS AL PRODUCTS!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Functionality
on March 18, 2025
Posted by: xoALLENxo
[This review was collected as part of a promotion.] This phone has just about everything you could put into it out-of-box. I personally am a Samsung fan. Always appreciated their sleek modernistic approach to the products they deliver. I also have a bit of knowledge using phones so I'll root them after my finance option is paid through and edit the phone even further to have the ultimate functionality that it can deliver. The AI is nice for the customizational aspect I have used the phone for a week with it off, and on. I would much prefer the option to be on because of how I like to use the phone. As usual, I debloat my phone and the amount of bloatware is moderate this time around. Only a few traces of hidden menus and debugging software left in it. I do like the new security features but I disable them because I use ADP and need to have debugging options on. The developer menu is more robust as well, so pluses for that. The only real product flaw is the alarm clock snooze is on the bottom and the dismissal of alarm is center which is what I always press first. I have to check to see if their is a different layout option but I don't think so. Otherwise this is the best phone yet to date for functionality. Glad I waited to upgrade from the s22u.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery but issues with camera
on March 18, 2025
Posted by: ThomasP
[This review was collected as part of a promotion.] This phone boasts impressive features and performance. The battery life is truly exceptional, lasting all day on a single charge. However, the camera performance, while generally good, has a noticeable flaw. Close-up shots tend to appear fuzzy and lack detail, which is disappointing. Overall, it's a solid device with room for improvement in the camera department.
I can feel something on the phone vibrating like the phone is trying to change lenses or something.
Not good
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hi ThomasP, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the extended battery life of your device, and we would love to help you with the camera frustration you mention. We have provided a l ink to an article to help you with the different settings and features of your camera. We have also shared a link to a troubleshooting guide to help you with blurry pictures you mention if this experience continues. Lastly, we have provided a link to the Samsung Support Team if you would like additional assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US