Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,121 Reviews)
Open Ratings Snapshot
Rating breakdown 30,121 reviews
5 Stars
25,786
4 Stars
3,400
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
One of the best
on September 7, 2026
Posted by: Kini19
[This review was collected as part of a promotion.] The latest flagship device sets a new standard for high-performance mobile technology. Its sophisticated design integrates seamlessly with advanced hardware to deliver an unparalleled user experience. Exceptional processing capabilities ensure that multitasking remains fluid even under demanding conditions. Furthermore, the refined display technology provides vibrant visuals that enhance every interaction with the interface. This innovative handheld represents a significant advancement for those seeking both power and precision in their daily operations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 7, 2026
Posted by: Steph85fay
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and I’m so glad I did!
This phone has honestly been an amazing upgrade. The display is beautiful and incredibly clear, and everything feels fast and smooth. I especially love the camera—the photos come out sharp and detailed, even when I’m taking pictures of my family, pets, or things around me.
The battery life has also been impressive. I use my phone throughout the day for work, communication, social media, photos, and entertainment, and it keeps up with me without constantly worrying about finding a charger.
I also really enjoy having the S Pen. It’s one of those features that I didn’t realize I would use as much as I do until I had it.
Overall, the S25 Ultra feels like a phone that can genuinely do it all. Between the camera, display, performance, battery life, and S Pen, I chose the S25 Ultra because I wanted the best all-around Galaxy experience—and it hasn’t disappointed me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Those annoying curved edges are gone!
on September 7, 2026
Posted by: ThisIsMyReview
[This review was collected as part of a promotion.] I have always LOVED the Samsung Galaxy phones, but when they started the curved edge, I could never find a good screen protector and hated the feature. The S25 Ultra does not have the curved edge anymore, and has been my strongest phone yet. I love the battery, the consistency, weight and size, and the longevity of this phone. I will always get a galaxy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A solid phone
on September 7, 2026
Posted by: BigDaddy1981
[This review was collected as part of a promotion.] I chose the s25 ultra at the time because I feel that it was the best phone for me at the time.i do admit the stylus pen is a nice feature, but I rarely use it. I use my phone mainly for games and online streaming. And it does both very well. Im looking forward to the day then I can upgrade to another s series phone but not yet im still enjoying this one way too much
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 7, 2026
Posted by: Lovepics
[This review was collected as part of a promotion.] I always get my phone based on the camera quality. I love the quality of the pictures in this phone. I do not need a big fancy camera as long as I have my s25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone experience!
on September 7, 2026
Posted by: Pri197383
[This review was collected as part of a promotion.] Absolutely loving my Samsung galaxy s25 ultra. I chose the phone specifically because the camera is amazing and I use the zoom feature constantly. It's held up to lots of drops and falls and daily wear. I have it with me during construction work, and it withstands the wear and tear, dust, dirt, etc. The size is great. I has a huge screen while not being so large that it's annoying. Just the right mix. It's smooth and responsive and makes playing games, watching shows, and even doing things for work, smooth and easy. The battery lasts me all day, even when using it a lot for photos. I will definitely be upgrading in a couple years to the newest version of this phone once I decide to upgrade again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy phone is awesome!
on September 7, 2026
Posted by: Galaxyuser87
[This review was collected as part of a promotion.] I love my galaxy device! I have been a proud galaxy user since around 2013. There are alot of great features to the phone. For example, I love nature, so I use the backwards image search feature to look up different plants in my yard! The camera on this phone works great! I also constantly take notes on the notes app of plenty of different things, as I am an avid note taker. Highly recommend galaxy phones! I chose.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera.
on September 7, 2026
Posted by: Dbow04
[This review was collected as part of a promotion.] My wife and I chose and have been choosing the Galaxy phones for years now. I honestly don't think I'll switch to another phone unless they stop making them. The Galaxy phones have been with me through deployments and everything in between. Amazing sturdy reliable phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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