Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,121 Reviews)
Open Ratings Snapshot
Rating breakdown 30,121 reviews
5 Stars
25,786
4 Stars
3,400
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The features of the phone are great
on September 7, 2026
Posted by: MarksGalaxy
[This review was collected as part of a promotion.] The reason that I chose this phone mai ly was for the camera, and for the speed of it. Ive used many different models and brands of phones and im by far more satisfied with this phone than any other phone that ive used .
This phone has been a game changer especially durong playing games and running applications, theres very little lag when doingultiple things or having multiple windows open. The ai features are an absolute plus as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 ultra
on September 7, 2026
Posted by: Phoneforthought
[This review was collected as part of a promotion.] Without a doubt I am forever grateful I chose my galaxy s25 ultra, it makes everyday task a breeze, and continues to get better and better with updates! The pen function makes quick note taking to another level and allows me to easily take things down I would normally forget before I had the chance to find an everyday writing tool. Myself along with anyone else I speak with that owns one rave about how great a device it is! Love love love!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra phone
on September 7, 2026
Posted by: Lilimp73
[This review was collected as part of a promotion.] My phone is with me at all times. I chose the S25 Ultra for its screen size and stylus capabilities. I have several apps for work that I use daily but I also use the Gemini ai features daily. I stream video from my phone and use it in place of my laptop daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everyday use
on September 7, 2026
Posted by: GalaxyFan25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a fast phone with a great camera and clear screen. It runs smooth, takes great pictures, and the battery lasts well. I also like the S Pen and AI features. I am happy with my choice.I chose the Galaxy S25 Ultra because I wanted a fast phone with a great camera and clear screen. It runs smooth, takes great pictures, and the battery lasts well. I also like the S Pen and AI features. I am happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone for Work and Everyday Use
on September 7, 2026
Posted by: Samsung2love
[This review was collected as part of a promotion.] I chose my Samsung phone because I wanted something reliable, fast, and easy to use every day. I use it for work, school, emails, taking photos, streaming, video calls, and staying organized. The battery life is great, the screen is clear and bright, and everything runs smoothly when I switch between different apps. I especially like the camera quality and the helpful features that make everyday tasks easier. I’m still discovering new features, but so far I’m very happy with my choice and would recommend it to anyone looking for a dependable smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features but can be glitchy
on September 7, 2026
Posted by: WZREXZY
[This review was collected as part of a promotion.] The phone has some pretty good features such as the 200 MP camera which can really capture each small detail, and the double click power button for the flashlight is really convenient. The only problems ive ever had was with the fingerprint sensor and Youtube, the fingerprint sensor recently stopped working then started working again, and Youtube sometimes breaks when you close out and use the miniplayer.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this particular model.
on September 7, 2026
Posted by: CitaT2U
[This review was collected as part of a promotion.] I chose this model because I love Samsung products and always have. I've always been an Android person, I absolutely love the features and Samsung has the best photos. I use my phone for running my trucking company. I use it for invoicing clients and booking loads on many load boards. It's such a convenience especially when I'm put and about still trying to maintain my business. I love playing my games, the graphics are amazing. I just overall love Samsung products. I also have a tablet, ear buds in my favorite color (purple), and a watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy only
on September 7, 2026
Posted by: KingD2025
[This review was collected as part of a promotion.] I chose the 25 ultra. I have had galaxy phones since 2008. I have never wavered. Galaxy has been rhe best phone I have ever had. The user interface is the best above all other. The ease of use, the versatility, the ability to put more ways of use in your hands is absolutely amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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