Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,121 Reviews)
Open Ratings Snapshot
Rating breakdown 30,121 reviews
5 Stars
25,786
4 Stars
3,400
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I absolutely love this product 😍.
on September 7, 2026
Posted by: Love2Gee
[This review was collected as part of a promotion.] I Chose the Samsung Galaxy S25 Ultra, and I’m so glad I did! This phone is absolutely amazing. The display is beautiful, the camera quality is outstanding, and the performance is fast and smooth. I love how powerful and responsive it is, and the battery life has been great for keeping up with my busy day.
The S Pen is also a fantastic feature, giving me even more ways to use my phone. From taking pictures and videos to staying connected and getting things done, this phone truly does it all.
I Chose the Galaxy S25 Ultra, and it was definitely the right choice! Samsung knocked it out of the park with this one. Highly recommend! 📱✨
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything.
on September 7, 2026
Posted by: ErikTheViking
[This review was collected as part of a promotion.] I chose this phone simply because I truly believed it was the best one in the market. I'll always be a Samsung guy. I love the 5 cameras, I love the stylus, I love the look and feel, the battery length is phenomenal. And anime i love my S25 Ultra, I am looking forward to seeing what Samsung puts out next and upgrading to a newer Samsung model in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid, fast phone
on September 7, 2026
Posted by: Fonz32
[This review was collected as part of a promotion.] I use my phone for work and it needs to run multiple apps at once. Previous phones would lag or freeze. I'm so glad I chose the S25 because it runs like a champ. I never have to worry about it freezing up or anything. And the battery life is phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
By far the best phone
on September 7, 2026
Posted by: okjabC4
[This review was collected as part of a promotion.] I am so thrilled that I chose the Ultra as my phone. There were so many options and I dont like to just jump on something new everytime, but, boy am I glad I did this time! Everything works so seamlessly on this phone. I will say i hardly use the pen, but the few times I do, it works great. I love the different camera options and they make me feel like a photographer with each photo I take.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reviewing My Galaxy
on September 7, 2026
Posted by: Kenxoe24
[This review was collected as part of a promotion.] I chose My Galaxy S Series because of the quality of the device. So easy to use, So reliable, So progressive and So current. I love my phone and will definitely be a lifelong Samsung Galaxy User
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's worth it
on September 7, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I love this phone. I was so sad to hear the Note was discontinued. I was recommended the S25 Ultra as it's very similar. I'm so glad I listened to the recommendation and I chose this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very functional
on September 7, 2026
Posted by: Chitown
[This review was collected as part of a promotion.] This is first review on my phone. I am happy that I chose my Samsung S25 ultra I am still learning more features about my phone. I look forward to finding new ways and functions about my phone in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good overall. It is a tough phone.
on September 7, 2026
Posted by: CarGuy
[This review was collected as part of a promotion.] The one big positive is by now I would have usually replace it at least once usually twice. I have not had any issues there. On the software side though through day-to-day use it is a bit tough to tell much of a difference between it and my s23 ultra. It seems to have software glitches here and there that I don't think I ever really experienced with the s23 it doesn't ever just refuse to do something but it seems to stall out or have to restart on things aside from that smoothness and fluency of the software I have no complaints
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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