Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,210 Reviews)
Rating breakdown 28,210 reviews
5 Stars
24,192
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Wonderful Phone
on August 10, 2026
Posted by: MontanaGirl
[This review was collected as part of a promotion.] I have had Samsung Galxy phones since the Galaxy 8. I absolutely love them and that is why when it was time for an upgrade I chose to go with the Ultra 25. I have had if for a little over a year now and use it for my mobile calendar (kids schedules!) and streaming videos. I love the bigger screen compared to the plus or the base model. The battery powered is great and it charges quickly with the super charger. Thank you Samsung for making quality phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 10, 2026
Posted by: Sorchawench
[This review was collected as part of a promotion.] I chose this phone when it first came out for the amazing cameras and picture quality. This phone has become a lifeline for me, and I love recording family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard Start
on August 10, 2026
Posted by: Rickrmos
[This review was collected as part of a promotion.] I had to return it and get a second one. It had issues with the battery. And an issue with camera. Grainy images. But eventually I got used to it and the battery seem to get better. I assume it was a software upgrade it needed for the battery. The camera graininess specifically the selfie camera. Is still bad I have to use filters. It makes my face look like I have black patches that are not there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this one, now my wife wants to steal it
on August 10, 2026
Posted by: FrugalTechFam
[This review was collected as part of a promotion.] Exceeded my expectations, great camera and AI features. Our family has a strict tech hand-me-down cycle: my wife and I alternate who gets the new device, and our daughter gets the oldest one. I chose this phone for my turn, and it's a beast. The battery easily fields a day and a half of heavy use, and the AI features for cleaning up photos and on-screen searches are insanely good. Only issue is my wife is so jealous of the camera that she keeps stealing it to take pictures. At least she’s officially next in line for the next upgrade queue this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on August 10, 2026
Posted by: Breezy2x
[This review was collected as part of a promotion.] I absolutely love my phone although ive noticed it gets a little warmer than the s24 and theres a few features that are on the s24 that wish was on the s25 other than that its fantastic
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone.
on August 10, 2026
Posted by: JulioOrdo1
[This review was collected as part of a promotion.] I love this phone. It has many advantages and great capacity. The artificial intelligence is very helpful for troubleshooting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from the Note 20 Ultra
on August 10, 2026
Posted by: Kaizer
[This review was collected as part of a promotion.] I went from having their last flagship phone the Note 20 Ultra to the S25 Ultra and had a great experience with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SamsungGalaxyS25Ultra
on August 10, 2026
Posted by: TiggyStylez
[This review was collected as part of a promotion.] I chose Samsung everytime, I've never gone wrong picking up an S model! I upgraded to the Samsung Galaxy S25 Ultra as a much needed Birthday gift to myself. I absolutely LOVE the camera and battery life. I invested in some super fast charging bricks and my phone goes from 0% to 50% in minutes!
Value
5
Written by a customer while visiting Samsung US