Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,977 Reviews)
Rating breakdown 28,977 reviews
5 Stars
24,833
4 Stars
3,240
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The specs are topnotch!
on March 13, 2026
Posted by: Bensarak316
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for everything. From streaming to production for my business. Camera quality is above all and the processing speed and memory never lead to a laggy experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product's S pen falls out of phone.
on March 13, 2026
Posted by: MERUTA74
[This review was collected as part of a promotion.] Galaxy Ai on this product is Anoying, Hopefully it will be better in the S26 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on March 13, 2026
Posted by: Alej7w7
[This review was collected as part of a promotion.] After using this phone, the others become slow, if you compared them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great performance
on March 13, 2026
Posted by: TheJuanAndOnly
[This review was collected as part of a promotion.] The new Galaxy Ai helps me with so many day to day questions I have. From something as simple as math problems to helping me buying products I dont own by summarizing key takeaways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 13, 2026
Posted by: Dml217
[This review was collected as part of a promotion.] The phone is great overall. Not really bad things to say about it. I just wish it was lighter and maybe slimmer though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: DOUBLE07
[This review was collected as part of a promotion.] Galaxy s25 ultra has some of the best features for a cell phone like the camera are exceptionally well designed, storage are awesome, water resistant, fall protection are great. The GB and MG speed are awesome while texting and emailing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 Ultra
on March 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly powerful device that delivers on everyday use. Its stunning display makes everything from streaming to gaming a brilliant experience, with crisp visuals and no lag. Galaxy AI offers practical features like real-time translation that enhance your daily interactions. Video and photo quality are exceptional, providing professional-grade results effortlessly, perfect for school or content creation. Additionally, the S Pen is a versatile tool for both productivity and creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HUGE upgrade from the S20+
on March 13, 2026
Posted by: Patwmm
[This review was collected as part of a promotion.] My phone is my main source of entertainment, I read books and comics, play phone games, communicate for my job, and listen to music constantly.
Transferring data between my old phone and my new one was seamless. Everything was so easy and only took around an hour.
The S25ultra doesn't have the lag time between web pages I became accustomed to with my S20+, nor is there a lag when I have pin confirmation texts. The best part is my Galaxy buds just connect and don't require gping through Galaxy wearables.
Value
5
Written by a customer while visiting Samsung US