Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,305 Reviews)
Open Ratings Snapshot
Rating breakdown 28,305 reviews
5 Stars
24,275
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love the features on this phone
on August 10, 2026
Posted by: Chris76
[This review was collected as part of a promotion.] I am glad I chose this phone,,, it is so much more responsive than the lower cost Galaxy phones I'm used to getting. However I did not know that it was unable to use a micro SD card otherwise I would have got the 500 GB version other than that I love the s25 ultra and I'm glad I chose it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S Series does not disappoint
on August 10, 2026
Posted by: Usatom99
[This review was collected as part of a promotion.] The Galaxy S25 Ultra does exactly what I need with an amazingly vivid, clear screen and a battery that lasts forever. With fantastic memory, zero virus issues, and a top-notch scam call blocker, it’s easily the best phone I've owned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a great upgrade from s22 ultra to S25ultra
on August 10, 2026
Posted by: AndroidAdvocate
[This review was collected as part of a promotion.] I am a big user of ultra flagship phones for the last 7 yrs. However this year this is a great blend of AI computing into the device. However the battery is lacking for sure and I hate the fact they removed the spen bluetooth feature. Its better to either have it with Bluetooth or not have it at all.
Now I am worried about this spen which is equivalent of me having pointed nails as a workaround.
Camera is absolutely better However android Google updates integration is terrible.
We used to ACTUALLY auto update apps but now every day I have to check if I dont have to get stuck at a kiosk for a rewards/membership scan or at the airport for boarding pass.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on August 10, 2026
Posted by: ElBean69
[This review was collected as part of a promotion.] Other than the fact you can't use the styles for the camera its a great phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the galaxy devices never an issue
on August 10, 2026
Posted by: Loveforsamsung80
[This review was collected as part of a promotion.] I chose galaxy devices due to the camera is always my number one priority great pictures even when zoomed in or out never pixelated crystal clear pictures and options are fantastic. Perfect size phone downloads and uploads very quickly hardly ever any buffering. No issues love all samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the pictures, the s pen and the things
on August 10, 2026
Posted by: Neni1331
[This review was collected as part of a promotion.] I use my phone daily for call,massage media such as instagram, Facebook and social on. Love listen to music and play some games as well love watching Netflix
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best devices
on August 10, 2026
Posted by: KathyP
[This review was collected as part of a promotion.] I chose samsung devices because they are the only ones that last. I can crash a phone in 30 secs. Samsung works for years
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone used since galaxy s 1.
on August 10, 2026
Posted by: Lyzzie017
[This review was collected as part of a promotion.] Great phone. Espectacular camera. And friendly use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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