Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,105 Reviews)
Open Ratings Snapshot
Rating breakdown 30,105 reviews
5 Stars
25,773
4 Stars
3,397
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Very reliable
on September 7, 2026
Posted by: User565
[This review was collected as part of a promotion.] I chose this product every time I am looking for a phone. Every galaxy I have ever had has been very reliable and always withstands the elements of every day wear and tear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic product
on September 7, 2026
Posted by: Chris12215
[This review was collected as part of a promotion.] Best-in-class display: The anti-reflective screen coating cuts down glare remarkably well in direct sunlight.
​Improved ergonomics: Noticeably lighter (around 15 grams down from the S24 Ultra) with softer corners.
​Exceptional speed & battery: Handles intensive gaming, multitasking, and local AI tasks without thermal throttling.
​Versatile cameras: The upgraded 50MP ultrawide sensor delivers sharper wide shots and macro photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on September 7, 2026
Posted by: Love2shopp
[This review was collected as part of a promotion.] I chose this phone because of the features it offered. It was everything I was looking for plus some. I chose to get the 1tb version for even more storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best at multiple tasking
on September 7, 2026
Posted by: Wormleychild
[This review was collected as part of a promotion.] I chose the S25 ultra because of its multi tasking abilities. Use it for both business and personal daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is everything you need in one device
on September 7, 2026
Posted by: Krystals23
[This review was collected as part of a promotion.] I chose this brand and phone because of all the sleek features and i love the look. Great job Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone takes amazing pictures!
on September 7, 2026
Posted by: Fancynred
[This review was collected as part of a promotion.] I love that everything updates automatically... I never have any issues with lag or connections... calls and video calls are exceptionally clear too!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone and features
on September 7, 2026
Posted by: Bjbennett
[This review was collected as part of a promotion.] Absolutely love that I chose the S25 Ultra! This phone has amazing features, the camera is great for all settings. The speed is great. I have stuck with Samsung phones for the last 10 years and will never go back. My entire family have Samsung devices. From phones to tablets to ear buds. They are all great products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone . Battery is lackluster.
on September 7, 2026
Posted by: Bob2541
[This review was collected as part of a promotion.] I chose thr samsung galaxy S25 Ultra because it was the best phone on the market. The phone works great and I dont run into very many problems. One problem I do come across is that the battery doesnt last very long even though it has a large battery. I us the phone mostly for social media and games. The phone works excellent for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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