Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,090 Reviews)
Open Ratings Snapshot
Rating breakdown 30,090 reviews
5 Stars
25,759
4 Stars
3,396
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Great phone . Battery is lackluster.
on September 7, 2026
Posted by: Bob2541
[This review was collected as part of a promotion.] I chose thr samsung galaxy S25 Ultra because it was the best phone on the market. The phone works great and I dont run into very many problems. One problem I do come across is that the battery doesnt last very long even though it has a large battery. I us the phone mostly for social media and games. The phone works excellent for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on September 7, 2026
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] I selected the Samsung Galaxy S25 Ultra for its robust feature set and significant advancements, which position it well for future software updates. To date, it has proven to be an exceptional device, demonstrating remarkable durability even after multiple drops. The screen protection has been highly effective, and I wholeheartedly recommend it as a long-term investment. Galaxy for Life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really enjoy the strength of the s25u
on September 7, 2026
Posted by: Annybear
[This review was collected as part of a promotion.] I chose the s25u due to its stellar camera, and strong processor. I use the phone for gaming, social media, photography, and editing tasks. I upgraded from the s10+ and have nothing but Stellar reviews for this phone. I love every feature of it, especially goodlock, its so fun to customize!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Greatest of all my other Samsungs
on September 7, 2026
Posted by: Czar2tsar
[This review was collected as part of a promotion.] One of my favorite things about the phone is the camera zoom. When I take a picture of the moon, it feels like I am literally 10 feet away from it. I love that I can stream multiple windows at once. It is waterproof, and it works. I love that I can sync my Watch 8 and do many different activities with it. The screen is big enough for me to watch and read. I have always been a fan of Samsung, even before I had a phone, just like my Honda. Good phone to have. I also love that I keep discovering features I didn't know I had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on September 7, 2026
Posted by: Kymberli
[This review was collected as part of a promotion.] Best phone I have owned so far . Camera is amazing. Love the 100Xs zoom. I absolutely love this phone. Wish it could last forever . ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everyday use
on September 7, 2026
Posted by: GalaxyFan25
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a fast phone with a great camera and clear screen. It runs smooth, takes great pictures, and the battery lasts well. I also like the S Pen and AI features. I am happy with my choice.I chose the Galaxy S25 Ultra because I wanted a fast phone with a great camera and clear screen. It runs smooth, takes great pictures, and the battery lasts well. I also like the S Pen and AI features. I am happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera and ai integrations
on September 7, 2026
Posted by: dr29bart
[This review was collected as part of a promotion.] Impressive Upgrade!I needed a phone that could keep up with both my work and daily entertainment, which is why I chose the Samsung Galaxy S25 Ultra. The camera quality is absolutely phenomenal, capturing stunningly crisp details and vibrant colors even in low-light conditions.Additionally, the new AI integrations have seamlessly improved how I use the device. Features like live translation and advanced photo editing are incredibly intuitive and save me a lot of time during a busy workday. Whether I am streaming high-definition videos, multitasking through work projects, or taking casual photos, this phone handles it all flawlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for many reasons
on September 7, 2026
Posted by: ObiWayne2112
[This review was collected as part of a promotion.] There are many reasons that the S25 Ultra is a great phone, but I don't have the space tell you all of them. So, here are a few reasons why I chose the S25 Ultra. First, great camera for capturing some very special moments. Second, the screen quality allows me to enjoy the photos that I have taken and it is flat...not curved. Third, the stylus allows to take notes on the fly and sign documents with ease. Finally, the over all ability is amazing. I do not regret a thing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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