Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,393 Reviews)
Rating breakdown 30,393 reviews
5 Stars
26,014
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Avid User
on April 11, 2026
Posted by: SwetNot
[This review was collected as part of a promotion.] Samsung has yet to disappoint. One of my favorite features is the Secure Folder. Also love the fact of separating my personal and work profiles. The one thing I'm not a fan of is when I'm on a conference call and need to make a phone call, it does not give the option to just use the regular phone feature. It tried to make the call via the work profile. I am not a big user of Galaxy AI, but seems to be a decent feature.
Other than that, love it!
Other than that, love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best Samsung phone I have owned so far.
on April 11, 2026
Posted by: RCam84
[This review was collected as part of a promotion.] The features this device has is amazing. And my favorite part is Galaxy AI. I use my phone for everything, from gaming to keeping track or certain dates.. and keeping it linked to my Samsung Watch 7 along with my Samsung Galaxy Tab S7 FE and my laptop i never miss anything. I have been a Samsung user for many many years.. never will use any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 11, 2026
Posted by: LoJack
[This review was collected as part of a promotion.] I use the Galaxy Ai app more than I should probably, but it's because it does end up feeling like an actual assistant. Like a real person, you have to remind yourself that it isn't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love my phone
on April 11, 2026
Posted by: instigator
[This review was collected as part of a promotion.] galaxy ai is a live saver so many options on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my 25 Ultra!
on April 11, 2026
Posted by: Sympris
[This review was collected as part of a promotion.] Long time samsung phone user here. The big screen size is great, the multitasking capabilities are part of why I keep going with the samsung "note" (changed to ultra I guess now). There are newer features that they have integrated with AI and they work as intended. Always love the camera on these phones, evry picture looks amazing. I got the 25 Ultra and have had it for almost a year now. It works great, no complaints!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy series.
on April 11, 2026
Posted by: Pezmonkey
[This review was collected as part of a promotion.] I originally bought the ultra for the camera. I am not really comfortable with Galaxy AI as it seems a bit intrusive to be honest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on April 10, 2026
Posted by: Jay505
[This review was collected as part of a promotion.] So I currently have the Galaxy S25 ultra and I upgraded from the 24 ultra and I have to say I actually miss my 24 ultra as the 25 ultra isn't that much of an upgrade other then a free refinements that have been made and a new upgraded chip. I never had a problem with my 24 and I didn't think that I will have any problems with my 25 either I'm just saying that if you have the 24 it's not worth the upgrade much at all so I would jump from the 24 to the 26 ultra if you're looking to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing!!
on April 10, 2026
Posted by: StolenDreams
[This review was collected as part of a promotion.] I use my s25 ultra daily for school! The "Galaxy AI" helps tremendously with my school work. I dont understand alot of the apa writing and its a breeze with the "Galaxy AI"!
Value
5
Written by a customer while visiting Samsung US