Customer reviews from sony.com
Sony - Refurbished Excellent - 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV with Gemini (2024)
Average customer rating
4.2
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
5
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Sony - Refurbished Excellent - 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV with Gemini (2024)
Posted by: HeidiS
from Bardstown, KY
Verified Purchase:Yes
We’ve had this tv a couple of weeks. It’s performance is great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 31, 2024
Hi HeidiS, Congratulations on your brand new Sony Bravia 7! We're thrilled to hear you appreciate the great performance of your new Sony TV. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Total upgrade
on August 27, 2024
Posted by: giovannaf4a36
[This review was collected as part of a promotion.] What can I say about this tv, it is perfect. We previously had a way smaller tv in our room, so this was a complete update. Picture quality is very clear and the sound is great too. You don’t have to have the volume up so high to be able to hear it good. It is easy to connect to other devices. The whole setup took less than 30 minutes. It also comes with the instructions that go step by step and it is very straightforward. I like that if you can’t find the control you can use your phone to navigate and still watch tv. The tv is definitely worth the price and anyone would be happy with the size and performance. Highly recommend.
Response from sony.comBy Sony North America Customer Support, August 28, 2024
Hi giovannaf4a36, Fantastic! You've certainly made a great choice! We're so happy you're enjoying your new BRAVIA 7 and you're satisfied with its amazing quality and exceptional features. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
3
Set up time a hassle and intrusive
on August 8, 2024
Posted by: chasingkbeauty
[This review was collected as part of a promotion.] I have Samsung tvs and hoped this one would be better since it’s newer. However, the picture quality was not as sharp as my 3 year old Samsung tv. The sound was great and clear. Plugging in the stand to the tv was easy. However, Set up was a nightmare and took a very long time. It also asked a ton of questions that attempted to sync everything to this tv which didn’t make me feel comfortable. Logging into my Google account and having it load all my info felt a bit intrusive. When I tried to skip, it asked me if I was sure and named me everything I wouldn’t be able to do by not sharing the info. In terms of speed of opening and switching apps, it was super fast, which I would’ve expected with a new tv. Overall, not better than other similarly priced tv.
Response from sony.comBy Sony North America Customer Support, August 10, 2024
Hi chasingkbeauty, Thank you for sharing your feedback. While we're glad you like the sound clarity, snappy UI, and ease of installation, we regret to hear that the initial setup took a very long time to complete. We also understand your concern with regards to logging in your Google account. Your input is valuable to us as it helps us improve our products further. You can skip all the smart feature and Google account setup on the TV by not connecting it to the internet. However, you will lose the ability to receive software updates that will help the TV improve performance over time any plus the use of apps on the TV. I would also recommend you watch our short video on this link: https://www.youtube.com/watch?v=jtBnNhxg2XM on how to properly setup your Sony TV.
There are also various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Sony TV. You may refer to the link below for more information about the picture adjustment settings of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony!
Regards,
Sam
There are also various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Sony TV. You may refer to the link below for more information about the picture adjustment settings of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony!
Regards,
Sam
Written by a customer while visiting sony.com
Customer Rating
5
I am blown away!!!
on July 24, 2024
Posted by: anastasiak_26
[This review was collected as part of a promotion.] After unwrapping it and setting it up which took all of five minutes, I am blown away. It took longer to get it out of the box!!! Picture is phenomenal and the ease of the controls is amazing. The volume is good but some channels need to be louder for some reason, I’m not sure why. It’s also so easy to use my Roku streaming with it as well since I have my workout app on it, but it has soooo many built in channel and streaming options as well that makes changing from one to the other a breeze. This tv is so awesome and I am beyond grateful for it.
Response from sony.comBy Sony North America Customer Support, July 26, 2024
Hi anastasiak_26,
Thanks for sharing your 5-star review and experience with the BRAVIA 7 TV. We're thrilled that you like the picture quality, supported apps, and user-friendly functions of the TV. Your feedback about the volume is greatly appreciated. Please note that the overall volume may vary depending on the source content. With the TV's Advanced Auto Volume function, the volume can be automatically adjusted to a certain level according to changes in the volume level of broadcasts and input signals. For more information, please refer to this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_06.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
-Ralph
Thanks for sharing your 5-star review and experience with the BRAVIA 7 TV. We're thrilled that you like the picture quality, supported apps, and user-friendly functions of the TV. Your feedback about the volume is greatly appreciated. Please note that the overall volume may vary depending on the source content. With the TV's Advanced Auto Volume function, the volume can be automatically adjusted to a certain level according to changes in the volume level of broadcasts and input signals. For more information, please refer to this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_06.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Stunning performance and Vibrant viewing
on July 18, 2024
Posted by: saral380
[This review was collected as part of a promotion.] Picture quality is stunning, it’s crisp and vibrant. We took this Tv for a spin and tested it with our harsh tv critics- 4 children watching the film Pan (as seen in photos). We own 3 other Sony Bravias, all purchased in the last 3 years but none with the mini LED technology. This produces noticeably more crisp images- Hugh Jackman looks more handsome on my lesser quality TVs but I appreciate this unfiltered, realistic quality. The system itself responds quickly and has minimal lag from switching channels. Sound is superior and my favorite element is probably the most “mom” type thing to point out, but it’s the simplicity of the remote. The easy buttons that go directly to the channels is a time saver. We love Sony products and having 4 Sony bravias in our home now this is by far our favorite. I suspect in a year or so my husband will want the OLED!
Response from sony.comBy Sony North America Customer Support, July 19, 2024
Hi saral380, We appreciate your detailed feedback and we're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Customer Rating
5
great imagine quality
on July 3, 2024
Posted by: barbaras286
[This review was collected as part of a promotion.] the pictures don’t do it justice, but great imagine quality. it has different modes to set the picture in depending on your mood or what you’re watching. such a different and software from my old sony (which was also great) the interface is so easy to navigate and very aesthetically pleasing. The sound is good i connected it to my home theater though and it sounds great.
Response from sony.comBy Sony North America Customer Support, July 4, 2024
Hi barbaras286, fabulous! We're truly delighted to hear about your satisfaction with the amazing picture quality, Google TV feature, stylish design, user-friendly interface, and exceptional sound of your BRAVIA 7. Thank you so much for sharing your awesome experience with our product and for trusting Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Great TV
on June 27, 2024
Posted by: cy12
[This review was collected as part of a promotion.] This TV is an upgrade from my Bravia LED TV. I had the higher end LED Sony Bravia in the same size as the mini-LED TV. From the outside the two TVs are nearly identical, both are the same dimensions, including width, and both have the same plastic back paneling and trims. Both run the same Sony Bravia and Google TV software. Setting up my accounts on the Smart TV was extremely fast and easy both times.
The biggest difference is that the mini LED is noticeably crisper and more saturated. I was extremely happy with my LED TV, but the mini-LED is a clear upgrade. And there's no worry about burn-in like with OLED. While OLED would have even crisper blacks, the mini-LED is already very good and much brighter than an OLED. I use it in a bright room with no issues with screen brightness. There is a small amount of glare, the TV screen is satin-ish, so I'll see a soft reflections of my lamps, but my side windows don't give glare unless it's shining right on the TV. This is the same level of glare from my previous TV, so it's likely the same across the Bravia line.
Response from sony.comBy Sony North America Customer Support, June 28, 2024
Hi cy12, We're delighted to hear that you are enjoying your BRAVIA 7. We appreciate your feedback and thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Customer Rating
5
Image quality is crystal clear!!
on June 25, 2024
Posted by: loblob
[This review was collected as part of a promotion.] Wow!!! I’m blown away by the new Sony Bravia 7 mini LED QLED tv. Its picture quality is astounding and so clear. The colors are so much more vibrant than my old tv and it makes watching films so much better! It’s a smart tv also so all my apps are built in and it even is connected with Google aswell. It’s an incredible TV!!!
Response from sony.comBy Sony North America Customer Support, June 27, 2024
Hi loblob, Great! We're thrilled to hear that you are enjoying your new TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com