Customer reviews from sony.com
Sony - Refurbished Excellent - 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)
Average customer rating
4.2
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
5
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Sony - Refurbished Excellent - 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)
Posted by: Rosiey
Gender:Female
Verified Purchase:Yes
Bought this new TV yesterday. I wish setting it up was as easy as purchasing it. My husband has a hard time seeing and needed a brighter screen.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 2, 2024
Hi Rosiey, Congratulations on your new Sony Bravia 7 and thank you for the 5-star rating! Setting up the Bravia 7 TV can indeed be a bit challenging for new users. Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or chat with us through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Hope this helps and thanks for choosing Sony! -Sam
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or chat with us through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Hope this helps and thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: HeidiS
Verified Purchase:Yes
We’ve had this tv a couple of weeks. It’s performance is great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 31, 2024
Hi HeidiS, Congratulations on your brand new Sony Bravia 7! We're thrilled to hear you appreciate the great performance of your new Sony TV. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
I am blown away!!!
on July 24, 2024
Posted by: anastasiak_26
[This review was collected as part of a promotion.] After unwrapping it and setting it up which took all of five minutes, I am blown away. It took longer to get it out of the box!!! Picture is phenomenal and the ease of the controls is amazing. The volume is good but some channels need to be louder for some reason, I’m not sure why. It’s also so easy to use my Roku streaming with it as well since I have my workout app on it, but it has soooo many built in channel and streaming options as well that makes changing from one to the other a breeze. This tv is so awesome and I am beyond grateful for it.
Response from influenster.comBy Sony North America Customer Support, July 26, 2024
Hi anastasiak_26,
Thanks for sharing your 5-star review and experience with the BRAVIA 7 TV. We're thrilled that you like the picture quality, supported apps, and user-friendly functions of the TV. Your feedback about the volume is greatly appreciated. Please note that the overall volume may vary depending on the source content. With the TV's Advanced Auto Volume function, the volume can be automatically adjusted to a certain level according to changes in the volume level of broadcasts and input signals. For more information, please refer to this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_06.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
-Ralph
Thanks for sharing your 5-star review and experience with the BRAVIA 7 TV. We're thrilled that you like the picture quality, supported apps, and user-friendly functions of the TV. Your feedback about the volume is greatly appreciated. Please note that the overall volume may vary depending on the source content. With the TV's Advanced Auto Volume function, the volume can be automatically adjusted to a certain level according to changes in the volume level of broadcasts and input signals. For more information, please refer to this link:
https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_06.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
-Ralph
Written by a customer while visiting influenster.com
Posted by: Not Satisfied at all
Verified Purchase:Yes
I had this TV less than 90 days the screen on multiple times came up blurry, and then the screen went totally green and pink. I returned it for a full refund.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, Sony.com, December 2, 2024
Hi Not Satisfied at all,
We’re sorry to hear about your experience with your Sony BRAVIA 7 TV. We understand how frustrating it can be, and we appreciate you sharing your feedback. We hope to have the opportunity to earn your trust again in the future.
Thank you for sharing your experience.
-Maria
We’re sorry to hear about your experience with your Sony BRAVIA 7 TV. We understand how frustrating it can be, and we appreciate you sharing your feedback. We hope to have the opportunity to earn your trust again in the future.
Thank you for sharing your experience.
-Maria
Written by a customer while visiting sony.com
Customer Rating
5
Stunning performance and Vibrant viewing
on July 18, 2024
Posted by: saral380
[This review was collected as part of a promotion.] Picture quality is stunning, it’s crisp and vibrant. We took this Tv for a spin and tested it with our harsh tv critics- 4 children watching the film Pan (as seen in photos). We own 3 other Sony Bravias, all purchased in the last 3 years but none with the mini LED technology. This produces noticeably more crisp images- Hugh Jackman looks more handsome on my lesser quality TVs but I appreciate this unfiltered, realistic quality. The system itself responds quickly and has minimal lag from switching channels. Sound is superior and my favorite element is probably the most “mom” type thing to point out, but it’s the simplicity of the remote. The easy buttons that go directly to the channels is a time saver. We love Sony products and having 4 Sony bravias in our home now this is by far our favorite. I suspect in a year or so my husband will want the OLED!
Response from influenster.comBy Sony North America Customer Support, July 19, 2024
Hi saral380, We appreciate your detailed feedback and we're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
Written by a customer while visiting influenster.com
Posted by: PATOLA
Gender:Female
Verified Purchase:Yes
I wanted to wait a while before writing this review so I could try out a lot of the features. I will say overall I am impressed.
The first movie I tried it out with was Black Panther because the first few opening scenes of that movie are very dark and I wanted to see how this TV reacted. WOW, there are actually scenes I never fully saw before. This TV does an excellent job on dark scenes.
The sound coming from this TV is really good. At this time I am not using a sound bar so I really appreciate the crisp sound.
Since I don't have a PS, I can't really test out the gaming feature, but it sounds very cool for those of you who do have one.
Right now I have it sitting on my entertainment stand, but in about a month I will be hanging it up on the wall.
There is a very cool home decoration feature where you can set up a screen saver for the TV. I guess it is supposed to be similar to the Samsung Frame, just without the frame. At any rate, the picture options are very nice.
The remote is very responsive but I find the buttons a bit small. What is funny to me is just days before I ordered this TV I was telling someone that the TV manufacturers do not give YouTube respect by giving them a dedicated button on the remote. Lo and behold this TV arrives with a dedicated YouTube button LOL.
This is a fine TV and I like all aspects of it.
I would recommend this to a friend!
Response from sony.comBy David, Sony North America Customer Support, May 21, 2024
Hi PATOLA,
That's very nice to hear! We're glad that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
That's very nice to hear! We're glad that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Posted by: Hank452
Gender:Male
Verified Purchase:Yes
Just brought this TV 3 days ago and it is Great. Would recommend it to anyone.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 16, 2024
Hello Hank452,
Congratulations on your new BRAVIA 7! We are thrilled to learn that you are pleased with the outstanding performance of your TV. Thank you for your recommendation and for choosing Sony!
Best regards,
Romeo
Congratulations on your new BRAVIA 7! We are thrilled to learn that you are pleased with the outstanding performance of your TV. Thank you for your recommendation and for choosing Sony!
Best regards,
Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Image quality is crystal clear!!
on June 25, 2024
Posted by: loblob
[This review was collected as part of a promotion.] Wow!!! I’m blown away by the new Sony Bravia 7 mini LED QLED tv. Its picture quality is astounding and so clear. The colors are so much more vibrant than my old tv and it makes watching films so much better! It’s a smart tv also so all my apps are built in and it even is connected with Google aswell. It’s an incredible TV!!!
Response from influenster.comBy Sony North America Customer Support, June 27, 2024
Hi loblob, Great! We're thrilled to hear that you are enjoying your new TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Written by a customer while visiting influenster.com