Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Pops the room!
on September 20, 2026
Posted by: General
from Vienna, WV
[This review was collected as part of a promotion.] Great addition to my Bourbon room, adds a vibrant picture for watching sports. The frame adds color, texture, and accents the rest of the room, the art choices for the picture adds color while not watching the game. Calibration was easy. Easy to control the brightness of picture. No problem with glare on the screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen colors stay bright in sunny rooms
on September 20, 2026
Posted by: Kathryn St Pete
from Saint Petersburg, FL
[This review was collected as part of a promotion.] We are happy with our Samsung Frame - it is the right size for our wall and fits really well with the other art we have on the wall. Adding streaming services was a relatively low learning curve.
We also appreciate the rotating art that can be displayed on the TV.
The one advantage is that the screen colors do not wash out in our bright living room.
We also appreciate the rotating art that can be displayed on the TV.
The one advantage is that the screen colors do not wash out in our bright living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mats and filters need work
on September 20, 2026
Posted by: Rita
from Boca Raton, Florida
[This review was collected as part of a promotion.] The product is user-friendly, easy to use, easy to load. The main purpose of my purchase was to view my photos as artwork. I was extremely disappointed at the matting Colors, black comes up as a dark gray all the blues greens purple pink are Very strange color tones. But most importantly the black mats are not black. I have tried to adjust the lighting the brightness and still get a dark gray color. So to counteract that, I had to literally Photoshop every photo individually. Also disappointing is there's no video graphics to place Home made videos on the photo screen. I have not noticed any glare. I am happy with the brightness the texture. That's built in filters could use a little bit more work, they are fairly poor.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture quality
on September 20, 2026
Posted by: Turp64
[This review was collected as part of a promotion.] This TV works exponentially well. The picture is beautiful and the artwork you can display is amazing. I really like how I can play my games without having a glare on the screen.
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame is the best
on September 20, 2026
Posted by: Hector A
from Nashville
[This review was collected as part of a promotion.] Really love this TV and Samsung has done a great job with it. It’s something my wife and I have been wanting and finally pulled the trigger. It is better than expected. Can’t wait to get more as our older tvs start to get old and outdated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Meh
on September 15, 2026
Posted by: Eric
from Portland, OR
[This review was collected as part of a promotion.] I do not recommend Samsung Frame TVs in general. The software is buggy and the hardware is built to.fail. Samsung does not stand behind their products.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Samsung Pro, September 16, 2026
Eric,
We appreciate your feedback regarding software. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback regarding software. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Great! But Settings are Confusing
on September 15, 2026
Posted by: BriMcD
from Austin, TX
[This review was collected as part of a promotion.] I love the TV and the art features so far. The only annoying this is figuring out the settings… They’re spread out and a little hidden so it took a long time to figure out how to get the timer working properly so i wasn’t woken up at night from the TV randomly turning on.
The brightness is good, very adjustable. There’s no glare that I’ve experienced. The texture looks very much like real art as long as you don’t have the digital matte on. I like that you can control brightness/warmth/vibrancy and it has good auto settings depending on the room surroundings
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look and the art
on September 15, 2026
Posted by: Penguin
[This review was collected as part of a promotion.] So far so good. Really adds a lot to a room to have artwork displayed with a gallery frame when the TV is not being watched.
Written by a customer while visiting Samsung US