Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
GLARE IS no joke.
on October 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have have a living room full of windows the glare is unreal, Have to close all curtains and still. Not the best. Was hoping this one would be better.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do not purchase a Samsung Frame TV
on October 21, 2026
Posted by: Jeane
from PA
[This review was collected as part of a promotion.] The original frame tv I purchased had a purple line down the left-hand side of the screen within a few weeks of purchase. After some back-and-forth it was replaced. My current frame tv, after about 4 months, will randomly shut down and reboot. I’ve tried all the recommended fixes but nothing works. I’ve been waiting in service to repair for over a month.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Pro, October 22, 2026
Jeane,
I’m sorry to hear that your Frame TV is powering on and off on its own. Please try the following troubleshooting steps:
1. Check the One Invisible Connection Cable for any damage and confirm both ends are securely connected.
2. If the cable is bent, kinked, pinched, pressed, or damaged in any way, it may be the cause. The cable will need to be replaced.
3. Unplug the TV from the wall outlet for at least 30 seconds, then plug it back in.
4. If your TV remains on long enough, try updating the firmware by going to: Settings > Support > Software Update > Auto Update (Your TV must be connected to the internet.)
We truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
I’m sorry to hear that your Frame TV is powering on and off on its own. Please try the following troubleshooting steps:
1. Check the One Invisible Connection Cable for any damage and confirm both ends are securely connected.
2. If the cable is bent, kinked, pinched, pressed, or damaged in any way, it may be the cause. The cable will need to be replaced.
3. Unplug the TV from the wall outlet for at least 30 seconds, then plug it back in.
4. If your TV remains on long enough, try updating the firmware by going to: Settings > Support > Software Update > Auto Update (Your TV must be connected to the internet.)
We truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV Choice
on October 21, 2026
Posted by: Chris
from NJ
[This review was collected as part of a promotion.] Great picture, easy setup, and simple to use. The 85-inch screen is perfect for watching sports and movies. Very happy with this TV! Samsung did great with this TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far really great
on October 21, 2026
Posted by: Img11
from San Jose
[This review was collected as part of a promotion.] I wanted a tv that looked like art. That was my main priority. I don’t watch tv often and didn’t want a big black box hanging over my fireplace. The frame so far has been great. I love the holiday art selection. My only complaint is about the art library. The search function is not great and I don’t love the subscription model. The tv is already expensive and the frames are exorbitant, just charge a one time fee for access to art.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on October 20, 2026
Posted by: Ericserica
from Brooklyn, NY
[This review was collected as part of a promotion.] This is my 2nd Frame TV because I love them so much. I have the 65 inch in the living room and 50 inch in the guest room. It's absolutely perfect the picture quality, the sound, the esthetic just everything about these TVs screams perfection.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen for a bedroom television
on October 20, 2026
Posted by: TJAnt
[This review was collected as part of a promotion.] The screen was well calibrated and ready for great viewing right from the box. Choose to run wires through the wall to the give very clean look and enjoy scrolling art to the frame periodically when we plan to be in the room. Very happy with image quality, level of brightness, works great for both sports and films. Non glare surface adds to the sophisticated look of The Frame.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Art
on October 20, 2026
Posted by: MicheleF
[This review was collected as part of a promotion.] I like it! I wasn't thrilled to pay a subscription for the art, but not gonna lie - I love changing it up and having the seasonal options! the TV also is great quality picture and sound!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed in the technology
on October 20, 2026
Posted by: Ed B
from upstate New York
[This review was collected as part of a promotion.] I was extremely disappointed to find out that the TV is tethered to the control module with a wire. I purchased it to place over my fire place and could not use it. I have no method of routing the wire from the module to the TV. I have had it for 10 months and it is still in the box never used. Hopefully there is a way to convert it to a wireless connection
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Pro, October 21, 2026
Ed B,
Thank you for sharing your thoughts. The Wireless One Connect Box is included with The Frame Pro Series. The Frame Series includes the wired One Connect Box. A Slim One Connect Box comes with the S95F OLED, and for our QN990F Neo QLED 8K Series, we offer the new Wireless One Connect Box.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the items you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of features, support, and more: https://www.samsung.com/us/lifestyle-tvs/the-frame/55-inch-the-frame-qled-4k-tv-ls03fa-sku-qn55ls03fafxza/
If you need assistance, please don’t hesitate to call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM –6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for sharing your thoughts. The Wireless One Connect Box is included with The Frame Pro Series. The Frame Series includes the wired One Connect Box. A Slim One Connect Box comes with the S95F OLED, and for our QN990F Neo QLED 8K Series, we offer the new Wireless One Connect Box.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the items you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of features, support, and more: https://www.samsung.com/us/lifestyle-tvs/the-frame/55-inch-the-frame-qled-4k-tv-ls03fa-sku-qn55ls03fafxza/
If you need assistance, please don’t hesitate to call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM –6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US