Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Good TV
on September 20, 2026
Posted by: BKP1
[This review was collected as part of a promotion.] Have the older model Frame tv in a 50in and needed another for a guest room in a smaller size. I like the TV cause when you put your own photos it fills the screen vs the larger one which just will frame them unless you purchase the subscription art.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible screen savior
on September 20, 2026
Posted by: UNHAPPY CAMPER
from South Carolina
[This review was collected as part of a promotion.] Your screen savior picture is very objective and will not let me change it. We had one we liked and enjoyed then one day it disappeared. tried selecting other pictures, but will not save and returns with objective picture of a baby gorilla.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Pro, September 21, 2026
UNHAPPY CAMPER,
Thank you for sharing your review. The Frame TV features Art Mode, allowing you to display artwork or personal photos when you’re not watching TV or when the TV appears off.
To access the Art Home screen: Home > Top directional Button > Art (2nd icon on the left)
Here’s what you’ll find in the Art Home Screen:
1. Image Categories: When in Art Mode, press the select button on your remote to view the following:
• Browse various artworks and preview them in full screen for 30 seconds.
• To keep an image, you can purchase it individually or subscribe to the Art Store Membership.
• You can also change favorites, edit mat styles, apply filters, and make other adjustments.
2. My Art Store
• View your favorites, personal photos, subscription info, and purchase history.
3. Art Mode Options (bottom of Art Home screen):
• Sleep Options: Sleep After, Motion Detector, Night Mode
• Art Effect: ON by default, to match original artwork appearance. Turn OFF to apply your TV’s custom picture settings.
• Reset My Album
• What is Art? (explains Art Mode features)
To Import Images from USB:
5. Plug your USB drive into the TV.
6. The TV will detect it and display available image files.
7. Navigate to your image folder and select: Options > Send to Art Mode
8. Select your image and press Send to add it to Art Mode.
To Import Images from SmartThings App:
4. Download the SmartThings app on your mobile device and add your Frame TV.
5. Select your TV > tap Art Mode
6. Use Add Picture to upload your mobile photos to the TV:
o You can combine 2–3 images using Create Mat
o Under My Album, choose styles like Dynamic Filter or Auto Gallery, then press Select Photo
If you’d like assistance with Art Mode setup or customization, we’re happy to help. Please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for sharing your review. The Frame TV features Art Mode, allowing you to display artwork or personal photos when you’re not watching TV or when the TV appears off.
To access the Art Home screen: Home > Top directional Button > Art (2nd icon on the left)
Here’s what you’ll find in the Art Home Screen:
1. Image Categories: When in Art Mode, press the select button on your remote to view the following:
• Browse various artworks and preview them in full screen for 30 seconds.
• To keep an image, you can purchase it individually or subscribe to the Art Store Membership.
• You can also change favorites, edit mat styles, apply filters, and make other adjustments.
2. My Art Store
• View your favorites, personal photos, subscription info, and purchase history.
3. Art Mode Options (bottom of Art Home screen):
• Sleep Options: Sleep After, Motion Detector, Night Mode
• Art Effect: ON by default, to match original artwork appearance. Turn OFF to apply your TV’s custom picture settings.
• Reset My Album
• What is Art? (explains Art Mode features)
To Import Images from USB:
5. Plug your USB drive into the TV.
6. The TV will detect it and display available image files.
7. Navigate to your image folder and select: Options > Send to Art Mode
8. Select your image and press Send to add it to Art Mode.
To Import Images from SmartThings App:
4. Download the SmartThings app on your mobile device and add your Frame TV.
5. Select your TV > tap Art Mode
6. Use Add Picture to upload your mobile photos to the TV:
o You can combine 2–3 images using Create Mat
o Under My Album, choose styles like Dynamic Filter or Auto Gallery, then press Select Photo
If you’d like assistance with Art Mode setup or customization, we’re happy to help. Please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in a Samsung Frame of Mind!
on September 20, 2026
Posted by: Stagename43
from Portland
[This review was collected as part of a promotion.] My Samsung Frame has changed my life. I was sold on the functionality of having gorgeous, vibrant art pieces instead of another electronics screen above my new fireplace. What I didn't expect is how mesmerizing the television viewing experience would be. The matte texture makes the screen image elegant and smooth, more pleasing than I imagined possible. The colors are perfectly balanced and vibrant while also being soothing. Now I am always in a Samsung Frame of mind!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
tv
on September 20, 2026
Posted by: Michael
from BILLINGS
[This review was collected as part of a promotion.] Nice TV for the price of it
Easy to set up and use
Has a very nice pictures
Easy to use the remote for the tv
Easy to set up and use
Has a very nice pictures
Easy to use the remote for the tv
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice form factor and easy to use TV
on September 20, 2026
Posted by: MichiganMike
from Saint Petersburg, FL
[This review was collected as part of a promotion.] Very nice TV for the price and the Frame design is just what I was looking for. The remote is easy to use and the mounting backet is included which is really nice.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame is Everything I hoped it would be!
on September 20, 2026
Posted by: Terry C
from Greenwood
[This review was collected as part of a promotion.] The Frame TV is amazing. Anyone with a wall mounted TV should seriously consider upgrading to The Frame. The presentation is so much more attractive than a black screen staring at you when the TV is off. Couple that with the great tv picture and a host of really useful easy-to-use features and you’ve got a perfect combination of art and technology! Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the art pictures
on September 20, 2026
Posted by: jport
from Norman, OK
[This review was collected as part of a promotion.] We really love this TV! It's fun to have different art on the wall that you can change when you want to. And the colors of all the art we have used is excellent. We also enjoy being able to watch TV when we want to, but we use it mostly for the art pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Visual Center Pieces of My Home
on September 20, 2026
Posted by: Rainman
from Decatur Ai
[This review was collected as part of a promotion.] My three Frame TVs are the visual centerpieces for my home. All three TVs display my beautiful photography when they are not being used for TV/Movies/Sports. The extrme high quality detail of the images make people think that they are looking at paintings. During holiday seasons I mix my photography with Samsung provide images to create a perfect atmosphere.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US