Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
It works great and looks even better.
on June 20, 2025
Posted by: Mytvboytoy
[This review was collected as part of a promotion.] I can do it all on this TV and it's easily adaptable to different devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A TV that Blends in Beautifully!
on June 19, 2025
Posted by: robynkeene
from Nicholasville
[This review was collected as part of a promotion.] The 43" Samsung The Frame TV has been the perfect addition to our kitchen. It lets us enjoy the news at the breakfast table and will be great for gatherings or game day watch parties, especially since everyone tends to gather in the kitchen but also doesn’t want to miss what’s happening on the field or court!
One of my favorite features is Art Mode. I love being able to choose an image that matches our home decor. It really makes the TV fit seamlessly into our space and look like a framed piece of artwork. The slim-fit wall mount is also a standout. It sits nearly flush against the wall, giving it a clean, built-in look that's truly unique to these Frame TVs.
Installation can be a little tricky, especially getting everything level, but the included template helps a lot, and there are tons of helpful video tutorials online if you are new at the process.
The only issue we've run into with this TV (and this is actually our third Frame model) is the sound. Unlike the others, this one tends to get very loud, we find it spiking randomly in volume during shows, even after adjusting settings. We’re still trying to troubleshoot that, and hopefully it's just something we need to change on our end.
Other than that, it’s been fantastic. The picture is crisp and vibrant, the smart interface is easy to use and has all the apps our family uses and more, and the One Connect box keeps cords out of sight adding to the great visual appeal of the Frame in its art mode.
Highly recommend it if you're looking for a TV that blends beautifully into your space while still delivering a great viewing experience.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, June 20, 2025
Hi robynkeene,
Thank you for sharing your experience with volume fluctuations on your Samsung Frame TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps.
Please try the following adjustments to help stabilize your TV's audio:
1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps.
2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.)
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio.
4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with volume fluctuations on your Samsung Frame TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps.
Please try the following adjustments to help stabilize your TV's audio:
1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps.
2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.)
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio.
4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting The Insiders
Customer Rating
5
Great addition
on June 13, 2025
Posted by: Mumratron
[This review was collected as part of a promotion.] My wife wanted a TV that did not look like a TV and would blend into the other art work on the wall. The frame was the perfect item and has looked so amazing so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the matte finish screen
on June 10, 2025
Posted by: jwells1
from Scottsdale
[This review was collected as part of a promotion.] The TV has a sleek, contemporary design. I love how is has an anti - reflective matte finish so there is no glare on the screen. I also like that you can customize with different frames and bezels. The Art mode on the frame TV is awesome. It allows you to display a multitude of great works of art rather than a boring blank screen. The artwork looks great on the TV. The QLED picture quality is top notch.
I love the fact that it comes with the slim fit wall mount. It makes the TV look even more like a framed piece of artwork.
I do think the subscription should be included for at least the first year. I've been waiting to great a frame TV and the AI features make it worth the wait.
I do think the subscription should be included for at least the first year. I've been waiting to great a frame TV and the AI features make it worth the wait.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love it, love it
on June 6, 2025
Posted by: Tuukka
[This review was collected as part of a promotion.] The choices for the art are fabulous, the resolution of the paintings is lovely. I simply love this tv!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 5, 2025
Posted by: MalibuR
[This review was collected as part of a promotion.] The new frame has great features. Picture is bright and in art mode pictures look like the real thing. Feature that it awakens when someone comes in the room is nice. The magnetic bezels are super easy to install. Installation of the tv was no problem. Looks great on the wall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Art!
on June 5, 2025
Posted by: PancakeShaq
from Colorado Springs
[This review was collected as part of a promotion.] The 43” Samsung Frame TV is a great addition to my bedroom. I really love the fact it is more incognito in art mode and doesn’t stand out as a TV. Also, it has really great sound quality without any additional soundbars or speakers. The picture quality does leave something to be desired, but given the fact that the sound and art mode are both incredible, it will absolutely stay in my house. Very happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Improve the user upload process
on May 31, 2025
Posted by: Czorche
[This review was collected as part of a promotion.] The frame works great but in order for your own photos to look good they have to be in a perfect dimension before they are uploaded. Would be nice if the TV was smart enough to have some resize options after upload.
Value
4
Written by a customer while visiting Samsung US