Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Couldn’t be happier!
on July 7, 2025
Posted by: UGAniceGuy
[This review was collected as part of a promotion.] After reading reviews of previous versions, this version is STELLAR! Everything, from the picture quality to ease of use has been a dream. Would highly recommend for anyone considering this product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much improved over my 2021 Frame
on July 5, 2025
Posted by: Brewster
[This review was collected as part of a promotion.] Looks amazing on my art wall, disappearing into my other static art. The contrast and colors are VASTLY improved over my 2021 Frame. The only thing keeping it from 5 stars is the backlight tech is lacking compared to Samsungs top end TVs. I wish they'd trickle down the better backlighting to provide better low intensity contrast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 26, 2025
Posted by: pinarj9981
from Bluffton
[This review was collected as part of a promotion.] This tv is amazing. Not only is the picture quality great, but the way it hangs on the wall and how see unless it is almost in mesh with the wall is unlike any other tv i've seen. It's very.
Easy to hook up things to the box that comes with it.So there's no chords and cabulls looking awful and messy going up to the tv. I'm also very.
Impressed with the trial that I had for art and pictures whiich is the reason this t v is so amazing. The library that samsung offers is large and has many different styles to choose from. It honestly does look like a picture in a frame on the wall versus a television which was where my skepticism was at first but now I'm a total believer. Absolutely amazing piece of tech.
Easy to hook up things to the box that comes with it.So there's no chords and cabulls looking awful and messy going up to the tv. I'm also very.
Impressed with the trial that I had for art and pictures whiich is the reason this t v is so amazing. The library that samsung offers is large and has many different styles to choose from. It honestly does look like a picture in a frame on the wall versus a television which was where my skepticism was at first but now I'm a total believer. Absolutely amazing piece of tech.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Makes life easier
on June 26, 2025
Posted by: Simms
from Portland, Oregon
Absolutely love my new 65" Samsung The Frame (2025)! The picture quality is stunning, and Art Mode makes it look like a real painting on the wall. It blends perfectly with my space—beautiful and smart.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame TV
on June 23, 2025
Posted by: ySong
[This review was collected as part of a promotion.] The Samsung Frame TV has been a good addition to my bedroom. Its slim design and the included wall mount make it sit completely flush against the wall, which gives it a clean, modern look. I appreciate that it doesn’t stand out as a typical TV and most people think it’s just a picture frame, especially due to the Art Mode. I like being able to display photos of my cat, and it’s easy to upload new images through the Smartthings app on your phone. The motion sensor feature is convenient since the screen only turns on when someone is in the room and turns off automatically when the room is empty so it saves you on energy costs. Speakers aren't too great but I didn't expect much since due to the way the TV hangs on the wall. Overall, it’s a practical TV that blends in well with the space and does exactly what I need.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great Picture, Difficult and Confusing Interface
on June 23, 2025
Posted by: VincentB
from Central Iowa
We purchased the Frame to mount over our fireplace. It replaced our 13 year old Samsung LED tv. The picture quality is bright and clear. We especially like the Art Mode feature of the Frame tv. The Samsung TV Plus feature gives us access to many channels (no need for our Roku). There many more features that I have not fully explored. I feel that new/fewer button remote makes this TV very difficult to use. Changing from internet streaming to antenna tv requires you to navigate multiple menu screens. I prefer the Source button on older Samsung remotes. Volume and Channel buttons are not well marked and are very difficult to use. To put is simply, I HATE the new remote and screen menus! I made a major discovery. The remote from my old tv works with the new Frame tv. I am able to access most frequently used features like, Source, Volume, and Channel selection. Regarding the installation of the Frame tv. The mounting of the tv over my fireplace created some issues. I built a box inside the wall behind the tv for the One Connect box. I had to run USB and HDMI cables from the One Connect box to a panel mounted below the tv. Overall, we like the Frame tv and its feature. It's just going to take time to figure out how to access and use these features.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, June 23, 2025
Hello VincentB,
Thank you for sharing your experience. Please know you can easily access your Samsung TV’s Quick Settings by pressing the Settings/Number/Color button located just below the power button on your remote.
Each time you press this button, it will toggle between:
• Quick Settings menu
• Virtual number pad
• Color pad options
To use Quick Settings:
1. Press the Settings/Number/Color button on your remote
2. When the Quick Settings menu appears, you can adjust commonly used options quickly
3. For more advanced adjustments, scroll to and select All Settings
This shortcut helps you access essential features without navigating through the full menu.
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
Lastly, to help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your xxx TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience. Please know you can easily access your Samsung TV’s Quick Settings by pressing the Settings/Number/Color button located just below the power button on your remote.
Each time you press this button, it will toggle between:
• Quick Settings menu
• Virtual number pad
• Color pad options
To use Quick Settings:
1. Press the Settings/Number/Color button on your remote
2. When the Quick Settings menu appears, you can adjust commonly used options quickly
3. For more advanced adjustments, scroll to and select All Settings
This shortcut helps you access essential features without navigating through the full menu.
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
Lastly, to help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your xxx TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Major Buyers Remorse
on June 20, 2025
Posted by: Jodels
[This review was collected as part of a promotion.] The color is just so-so. I upgraded from a 20yo TV that was way more vibrant. Also, 4 days after mounting the TV, a white light appeared in the bottom left corner. I had to have it serviced/ most of the TV replaced within weeks of getting it. All in all, I'm underwhelmed.
Value
3
Response from Samsung USBy Samsung Specialist, June 23, 2025
Jodels,
Thanks for sharing your experience having your Samsung Frame TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your experience having your Samsung Frame TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on June 20, 2025
Posted by: umaangel00
from Grand rapids
[This review was collected as part of a promotion.] I didn't know what to expect when I got this TV. I thought for sure it would seem silly to turn a TV into a piece of art when not using it. I think it's pretty cool! I haven't done it permanently because you have to pay for it but during the trials it has been really cool! They have a great amount of content to make it a picture. The TV itself is crystal clear. Sound is great. It was very easy to install. I set it up with my existing Samsung account which made it a breeze. The number of apps it comes with is amazing. I am never without anything to watch. I would choose this TV again any day!
I would recommend this to a friend!
Written by a customer while visiting The Insiders