Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
It's Great, but....
on July 25, 2025
Posted by: Pattman
[This review was collected as part of a promotion.] Great TV! Lots of customizations and options. My only issue is the "blues"... When I'm watching a show and let's say it's in a club setting. When the blue lights radiate onto a person, the blue color has an overpowering color on the skin of the people. It can become very annoying in some circumstances... Other than that, a wonderful TV!
Value
4
Response from Samsung USBy Samsung Specialist, July 25, 2025
Hi Pattman,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wow just great
on July 20, 2025
Posted by: 1977jb
[This review was collected as part of a promotion.] This is the best TV I've ever seen or had i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frame 50 inch
on July 20, 2025
Posted by: Gizmoman
[This review was collected as part of a promotion.] While the tv is nice it is not much different from any other TV with the same specs so a little over priced just so you can have a frame. I have this tv for 2 weeks now and the art software package still does not work after resetting everything. A little disappointed in Samsung support who has not been able to fix this
Value
3
Response from Samsung USBy Samsung Specialist, July 21, 2025
Gizmoman,
Thank you for your feedback on the Samsung Frame TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for your feedback on the Samsung Frame TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I need more of these
on July 15, 2025
Posted by: merc4640
from Los Angeles
[This review was collected as part of a promotion.] At a local store, I saw many of these mounted on walls vertically, with contents to look like movie posters showing, and it looked really good. While we only have one for now, these frame TVs in a smaller size like this 43" could be used for various purposes. I do wish the customizable frames would cost less but the TV itself is nice. I like how the power is supplied through the OneConnect box, and we just need to worry about routing the thin clear cable to the TV unit. I look forward to seeing how these Frame TVs would get better over time because it's already pretty good!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best tv I have ever owned
on July 8, 2025
Posted by: Omar0493
from Payson
[This review was collected as part of a promotion.] I honestly can believe the quality of this TV, the colors are so vibrant, the sound is excellent, but my favorite thing about this TV is the matte screen, even though the sun is facing the TV, there's no reflection, the art mode is absolutely unbelievable, it really looks like it is a frame and not a picture, it is really nice that you can use your own pictures or you can subscribe to the d samsung art store which I think it is really worth it, another thing that I really like about my TV is the endless free content, there's so much to do and watch, I have used this TV for about 6 weeks and I have no complaint, I loved it, and it is definetly a masterpiece in my living room
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Frame AI Smart TV
on July 8, 2025
Posted by: JenJen13
from Scottsdale
[This review was collected as part of a promotion.] I recently purchased the 43-inch Samsung Smart TV, and I couldn’t be happier with my choice. Right out of the box, the setup was incredibly simple and user-friendly. Within minutes, I was connected to Wi-Fi and exploring all the built-in streaming apps. I added an antenna that fits unseen behind it to get local channels.
The picture quality is outstanding for this size and price range. The 4K resolution is crisp and vibrant, with great color accuracy and clarity. The variety of artwork within the smartthings app is significant. I also love the feature of the matted photo and the color options. I immediately added my own photos for a personalized experience.
It’s slim, stylish, and fits perfectly in my living room without dominating the space. If you’re looking for a high-quality, reliable 43-inch Smart TV with all the modern features at a reasonable price, I highly recommend this Samsung model.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The best TV!
on July 7, 2025
Posted by: samsunglover1802
[This review was collected as part of a promotion.] It is my first ever Frame TV and Iove the matt screen it has! The picture quality is outstanding!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Tv
on July 7, 2025
Posted by: Minjing
[This review was collected as part of a promotion.] I'm so happy with my new tv, it has so many cool features, my favorites being the one connect box to reduce cables going to and from the Tv, and the smart things hub built into the tv so I can manage all of my lights and routines all from the tv!
Value
5
Written by a customer while visiting Samsung US