Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
This productis an amazing gaming tv
on October 15, 2025
Posted by: Nobody19999
[This review was collected as part of a promotion.] I bought things tv becauseit is the best gamingtv made. It comes with a console that you can play every playy game, Xbox, Most Nintendoand most computer games. The 4k and *k quantum liquid display gives the best gamingpicturethere is made as of 2025. The tv is expensivebut we'll worth it. It comes with a gaming console that connectsusing clear fiber optic wires which is way bettythan hdmi in this scenario.You can use your Playstation 4 and 5 remki. Or your Xbox remote. Kf not Samsusells a one fit all that works for all 25 to 50k games. If your a serious gamer this is the top.of the line. I just bought another
This one is a 50 inch.
This one is a 50 inch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The colors are brilliant and almost look 3D.
on October 14, 2025
Posted by: RecentlyRetired
[This review was collected as part of a promotion.] This tv is used for local network tv as well as streaming movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on October 14, 2025
Posted by: Mil106
[This review was collected as part of a promotion.] Great picture and very thin mount. Art mode not free
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Frame TV Review
on October 14, 2025
Posted by: Cassie
[This review was collected as part of a promotion.] Every month or so the TV just turns itself on in the middle of the night. The remote is no where near the tv when it happens.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 15, 2025
Cassie,
It’s unfortunate to hear that your TV is powering on by itself. There are a few things that could be triggering this, and we recommend checking the following:
1. Check the One Connect Cable – Ensure the cable is not damaged, pinched, or bent. A damaged cable can send false signals to the TV, causing power issues.
2. Power On with Mobile – TVs connected to SmartThings or other smart devices can turn on automatically if triggered by signals from a mobile device. Go to: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile and set this to Off if you don’t want the TV waking due to network activity.
3. Timers & External Device Settings –
• Sleep Timer or On Timer: Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings and make sure no power timers are enabled.
• Anynet+ (HDMI-CEC): This feature allows HDMI-connected devices to control the TV. If a device powers on, it may also power on the TV. To disable: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Update firmware, if possible: Settings > Support > Software Update > Update Now
If the issue persists, try unplugging the TV and One Connect Box for 30 seconds, then reconnect. If that doesn't help, please contact Samsung Support so we can investigate further. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear that your TV is powering on by itself. There are a few things that could be triggering this, and we recommend checking the following:
1. Check the One Connect Cable – Ensure the cable is not damaged, pinched, or bent. A damaged cable can send false signals to the TV, causing power issues.
2. Power On with Mobile – TVs connected to SmartThings or other smart devices can turn on automatically if triggered by signals from a mobile device. Go to: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile and set this to Off if you don’t want the TV waking due to network activity.
3. Timers & External Device Settings –
• Sleep Timer or On Timer: Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings and make sure no power timers are enabled.
• Anynet+ (HDMI-CEC): This feature allows HDMI-connected devices to control the TV. If a device powers on, it may also power on the TV. To disable: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Update firmware, if possible: Settings > Support > Software Update > Update Now
If the issue persists, try unplugging the TV and One Connect Box for 30 seconds, then reconnect. If that doesn't help, please contact Samsung Support so we can investigate further. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely stunning
on October 14, 2025
Posted by: BossLady
[This review was collected as part of a promotion.] I am so impressed with the quality of the lifelike artwork that is available, In my bedroom I have the picture of the penguins on the beach in South Africa. It makes me smile every time I look at it. In the living room I have a beach scene by Monet. It is so easy to change the artwork.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love our New Samsung Frame
on October 14, 2025
Posted by: ByTheSea
[This review was collected as part of a promotion.] We watch a fair amount of TV. Besides movies and streaming service series, I enjoy watching hockey and football games. The picture quality is fantastic. We have it on a motorized pull-down/swivel mount, enhancing our viewing experience. Absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still The Best Frame TV On The Market
on October 14, 2025
Posted by: BruinToo
[This review was collected as part of a promotion.] The picture quality while good could be better with individual mini LED rather than surround. The updated interface could be simplified. While other manufacturers have released their own versions of frame type TV, The Frame is still the best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung pushes content I don't want
on October 14, 2025
Posted by: sherry
[This review was collected as part of a promotion.] I bought The Frame to have a good TV, to be able to stream, and to have the benefit of the art display. It was a huge surprise that Samsung constantly pushes horrible content - cartoons and lots of other programming I don't ever want to see. It is virtually impossible to get rid of it. I had no idea this was anything but a regular TV with an art display when I bought it. Be forewarned.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
sherry,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US