Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Perfect for my listening room
on November 11, 2025
Posted by: Chiouy
[This review was collected as part of a promotion.] I wanted an art based tv with occasional media consumption. This fits the bill so I don’t have to stare at a giant black rectangle on my wall 90% of the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV and make
on November 9, 2025
Posted by: Senthil
[This review was collected as part of a promotion.] Absolutely love my Samsung Frame TV! The picture quality is stunning, and the Art Mode makes it look like a real piece of artwork on the wall. It blends perfectly with my decor and surprises guests every time. Setup was easy, and the colors are vibrant. Totally worth it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Image quality is great - execution of hardware not
on November 5, 2025
Posted by: WillG4
[This review was collected as part of a promotion.] The quality of the image on the S03FA QLED 4K TV is excelllent. I have absolutely no issues with that. My problem is that the way the device is engineered makes it completely useless in my home. The panel is wonderfully thin and can fit quite flush to the wall. Because of that design, the "guts" of the tv are in a large, toaster sized box that connects to the panel by a thin cable. This drastically limits how this tv is used. It's fine if you have a console underneath to hide the box, but not every installation is like that. In my case the panel needed to be mounted high on a wall in the great room about 25 feet from the equipment stack. I have no desire to pay a monthly fee for some nonsensical pre-curated group of images that have nothing to do with the theme and decor of the house. Loading any of my personal images (despite being a long-time user of Photoshop) proved too cumbersome and technically flawed. While this tv probably works for most people, incorporating it into a truly custom installation just isn't possible. If you want to impress people with a fake art gallery of generic images and have a console right under the mounting point this may be ideal. It's just not designed for specialized installations. This now sits in the box in the garage
Value
2
Response from Samsung USBy Samsung Specialist, November 5, 2025
WillG4,
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from 2022 Frame!!
on November 4, 2025
Posted by: MisterHoot
from West Michigan
After an unfortunate mishap with our 2022 Frame (dropped while moving it 😭) we placed an order for the 2025 model. We stuck with the 55” model which fits perfectly above our mantle. While purchasing it I noticed the new model had some improvements in the processor and added “AI” enhancements with the Samsung Vision AI. It’s hard to know with the marketing what this means for the TV although I assumed it just meant better menu stuff. And since we loved our 2022 Frame TV I was expecting it to be as good as we were used to.
Turns out my expectations were much lower than what Samsung delivers with the new 2025 model. The Vision AI platform completely improves the TV in almost every aspect. Specifically the screen resolution, clarity, and colors. Again, I was never disappointed with the 2022 model however there were times where I felt it did a better job of looking like a fine painting than displaying 4K type videos. The HDR was okay but not as good as some of their high end 4K screens. With the 2025 frame the Vision AI platform completely takes over if you allow it to, the settings of the screen. And I’ve honestly turned it off in an attempt to improve the screen image but my settings can’t come close to what Vision AI does for it.
Overall we’re thrilled with the upgrade. Watching movies is enjoyable now and the device looks so beautiful on our wall in the living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the color
on November 2, 2025
Posted by: Iszakay
[This review was collected as part of a promotion.] Could not complain. The color is radiant
It's like being at the theater
It's like being at the theater
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv has great features
on November 1, 2025
Posted by: GreatTv
[This review was collected as part of a promotion.] Great features very easy to stream on great picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great and is great in all settings.
on October 18, 2025
Posted by: SamsungUSA
[This review was collected as part of a promotion.] I use it to display specific pieces of art to compliment the events I am hosting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV but
on October 15, 2025
Posted by: Land123
[This review was collected as part of a promotion.] I absolutely love this TV and it is everything I ever wanted, but it is not the best TV for the price unless you are someone like me who is willing to give up a oled panel for my TV looking like a gorgeous piece of art.
Value
5
Written by a customer while visiting Samsung US