Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
It Fits - It Works - I is Beautiful
on February 5, 2026
Posted by: Paulo48
[This review was collected as part of a promotion.] The Frame Samsung TV is the perfect device for our studio apartment. The look is superb, the function is unbeatable and the slim, on the wall as a picture frame is just what we needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this TV
on February 5, 2026
Posted by: Dissatisfied Buyer
[This review was collected as part of a promotion.] I have had lots of problems with this TV - a 43" Frame. The remote doesn't work right. The blue-tooth won't connect. There are lots of other issues. I would not buy it again. I only hope that the warranty work fixes the issues. A new, expensive TV should not have these problems.
Response from Samsung USBy Samsung Specialist, February 5, 2026
Hi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
When it works it’s great
on February 5, 2026
Posted by: Derdog
from Florida
[This review was collected as part of a promotion.] Our 65 inch frame TV has had to be repaired twice once it just stopped working. And now it is turning itself on and off by itself and sometimes can't be controlled with the remote . When it works it's a beautiful TV and the picture is amazing.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, February 5, 2026
Derdog,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible for streaming
on February 5, 2026
Posted by: Frustrated
[This review was collected as part of a promotion.] Very unhappy with the amount of lag. I can’t steam without it lagging. My internet provider has come out multiple times and I don’t have any issues with other devices. Overall very frustrated
Response from Samsung USBy Samsung Specialist, February 5, 2026
Hi,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great art display
on February 5, 2026
Posted by: photographer
[This review was collected as part of a promotion.] I would love to see a little more vibrant picture settings. I love the art mode where I can display my photographs. The TV looks nice on my wall and the pictures are nice to look at instead of a black screen.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV Picture, Not So Good Instructions
on February 5, 2026
Posted by: Thom
from PCB, FL
[This review was collected as part of a promotion.] The TV picture and sound quality are excellent. Doesn't get 5 stars because there was extremely poor instructions with the TV, and the info is not easy to find, especially about how to easily configure the TV or to display images when not watching TV.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Frame TV
on February 4, 2026
Posted by: Denni Boi
[This review was collected as part of a promotion.] Beautful picture whé watching a movie or when it ofg znd ho to pivture frame.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame is the way to go in a Living Room!
on February 3, 2026
Posted by: PhillyGuy
[This review was collected as part of a promotion.] This is my 4th Samsung Frame that I have purchased and installed in my home in the US as well as in our house in Southeast Asia. The picture is amazing, but what is more impressive is the way it displays art. Looks so realistic that people get surprised when I turn on the TV. The price point is ok when it goes on sale. I was considering a Frame Pro but need to see how thick the power cord for the TV is as I won't be able to hide the cable with my setup at home. There are ways to limit the bloatware that comes with the TV to a manageable amount. This was the only negative. I am very glad this TV can handle dual voltage.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US