Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Great product
on February 17, 2026
Posted by: Bobm
[This review was collected as part of a promotion.] It's a good product. Everyone will enjoy this product in your home
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 16, 2026
Posted by: Joe Twiddy
from Wakiki, Hi
[This review was collected as part of a promotion.] Love the seamless transition from art to tv. You will not be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 15, 2026
Posted by: KING B
from Atlanta, GA
[This review was collected as part of a promotion.] I love this TV it still amazes people years later!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Interface is good
on February 12, 2026
Posted by: melis
from chicago
Looks more like a screen saver than a picture.
Viewing quality, just ok. Would not buy again.
Viewing quality, just ok. Would not buy again.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, February 12, 2026
melis,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great with a few not so great things
on February 11, 2026
Posted by: Ajax or tony
from Lynn haven fl
[This review was collected as part of a promotion.] My wife and I really enjoy the tv, the only reason i give 4 out of 5 stars is due to the fact the standby red light keeps flashing randomly
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice ahestetic
on February 10, 2026
Posted by: Smeagol96
from Sarasota Florida
[This review was collected as part of a promotion.] The Samsung 50" Frame TV I bought is the perfect blend of design and technology. Its sleek profile and Art Mode seamlessly blend into my decor, making it look like a true gallery piece in my saloon. The picture quality is stunningly crisp, it's truly the perfect fusion of style and performance!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't be happier!
on February 8, 2026
Posted by: Martin B
from New York, NY
[This review was collected as part of a promotion.] I couldn’t be happier with the 65" Class The Frame LS03FA (2025)—it’s hands-down the best TV I’ve ever owned. Samsung really nailed the balance between high-end performance and design. When it’s off, it genuinely looks like framed art on the wall, not a TV. The new Art Mode options are fantastic, and the matte display eliminates glare so the artwork looks natural even in a bright room. Guests constantly ask where I got the “frame,” and are shocked when I tell them it’s a TV.
Picture quality is outstanding. The QLED 4K panel is incredibly sharp, colors are vibrant but still accurate, and the brightness makes HDR content pop. Whether I’m watching movies, sports, or streaming shows, everything looks crisp and immersive. The Vision AI features also do a great job optimizing picture and sound automatically depending on what’s playing and the lighting in the room.
Setup was simple and clean thanks to the slim profile and wall-mount design—it sits flush like real wall art. The smart TV interface is fast, intuitive, and packed with apps. I also appreciate the customizable bezels, which let it blend perfectly with my living room décor.
If you want a premium TV that doubles as a design centerpiece, this is absolutely worth it. Beautiful, smart, and high-performance—an easy 5-star purchase.
Picture quality is outstanding. The QLED 4K panel is incredibly sharp, colors are vibrant but still accurate, and the brightness makes HDR content pop. Whether I’m watching movies, sports, or streaming shows, everything looks crisp and immersive. The Vision AI features also do a great job optimizing picture and sound automatically depending on what’s playing and the lighting in the room.
Setup was simple and clean thanks to the slim profile and wall-mount design—it sits flush like real wall art. The smart TV interface is fast, intuitive, and packed with apps. I also appreciate the customizable bezels, which let it blend perfectly with my living room décor.
If you want a premium TV that doubles as a design centerpiece, this is absolutely worth it. Beautiful, smart, and high-performance—an easy 5-star purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on February 6, 2026
Posted by: Cruzg313
from Taylor, michigan
[This review was collected as part of a promotion.] Beautiful tv love the features and the fact its a tv and picture frame in one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US