Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Great picture superb definition
on February 28, 2026
Posted by: The frame
[This review was collected as part of a promotion.] definition great picture high definition quality sound superb structure exceptional value the craftsmanship is great
Written by a customer while visiting Samsung US
Customer Rating
5
The tv is a masterpiece through and through
on February 24, 2026
Posted by: Jayp
from Ohio
[This review was collected as part of a promotion.] Everything about the tv is superb. I cant pick just one. From gaming with vrr, to ai upscaling friendly ui, it is truly a masterpiece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Looking TV
on February 24, 2026
Posted by: Mikey D
from Phoenix, AZ
[This review was collected as part of a promotion.] I have the TV set up in my home office and it's been working well. The installation was a breeze with the included flat mount. I typically use it for background noise or just leave it on the art mode with my own pictures. Either way, the pictures or apps display with the correct color.
Overall, I'm vey happy across the board and plan to minimize the setup more by putting the box and cables behind the wall, but that's a challenge for another day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 24, 2026
Posted by: Emoran
from El paso, tx
[This review was collected as part of a promotion.] This was a great product and we really love the image and quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on February 24, 2026
Posted by: Misilao1028
from Hammond, Indiana
[This review was collected as part of a promotion.] I absolutely love this tv. The colors are vibrant and bright with little to no glare. in art mode the pictures look like you can feel the texture of some of the paintings. I also use my ps5 on here and it looks great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Frame review
on February 22, 2026
Posted by: patc
from New York, NY
[This review was collected as part of a promotion.] Unfortunately this TV came with malfunctions including going on and off and goes blank or grey with the screen flickering. It’s less than 3 weeks of installation and already has these issues is concerning. I really hope that this TV can be swapped for a working one. It’s been less than a month.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, February 23, 2026
patc,
We regret to hear about your experience with the Samsung Frame TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
We regret to hear about your experience with the Samsung Frame TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek
on February 22, 2026
Posted by: Gigi
[This review was collected as part of a promotion.] We absolutely love our 55-inch TV, which looks like a massive, sleek picture frame. It’s stunning, high-end, and breathtakingly vibrant with rich colors and sharp contrast. It truly elevates the viewing experience!
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on February 21, 2026
Posted by: Home
from Louisville ky
[This review was collected as part of a promotion.] Works wonders. I really like everything about this tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US